J D.
If I could give them 0 stars I would
If I could give them 0 stars I would! Before I ever even finished my intake or talked with a doctor they already withdrew money from my account. While this was taking place I messaged a few people about a refund because I was not wanting to take part in any kind of membership, especially one I needed to pay for to be in. I let them know I didn't even finish the initial process and would like my money back since clearly it was going to be a lot more expensive then they advertised for to begin with. In the mean time not only did they not give me my intial money back they decided to go ahead and charge my account two and a half times MORE! Mind you I still have not spoke to any doctors, or coaches, or anyone else now from this place! NOT TO MENTION I HAVE NEVER RECEIVED ANY MEDICATION BECAUSE I NEVER EVEN GOT THAT FAR IN THE PROCESS!! But, now they have made 2 unauthorized debits out of my account for a pretty substantial amount & I still can't even get ahold of anyone to try & make this right! So, my next step will be THE BBB! So, do yourself a favor & save your money! Or at least go to a company that isn't so far up their own butt they don't care about customer service or even if a "potential client" was done with intake or got approved before they just go and take their money! When someone's advertising looks too good to be true. It usually is!!
Response from ZealthyDec 27, 2024
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!