GiGi
ZERO Customer Service
On Friday Jan 10th I signed up for a membership and not even 10 minutes later, I had 2nd thoughts, so I immediately started a chat to ask for a membership refund before anyone contacted me. Someone named Danica May A. said she would forward it to the refunds team so they could further assist me. I had not heard anything by the next day, Jan 11th, so I added to the chat that I was following up about the refund. I have not heard from anyone as of yet. I work in a profession where we deal with 1000's of customers/guests daily and we try to resolve issues right then and if we can't, they are usually resolved within 24 hours. This is a very bad impression for this company. Not 1 customer service person has reached out, but yet more than 1 health coach will try to reach you 5+ times a day.
Response from ZealthyJan 15, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!



