W H.
Terrible when doing the process I put…
Terrible when doing the process I put in my Medicaid insurance knowing it wouldn’t cover it. But I paid upfront for the medication as well as the membership. They sent the medication out the same day, the day I get the medication at 1:27pm I was notified of its arrival and at 2:08pm I got a message stating because I am on Medicaid even tho I am self pay that they could not work with me basically canceling my membership. Luckily I have a good rapport with my bank screen shot everything even me offering to return the medication so my bank gave me my money back. This place is a scam stay far far away from them A reply to your response I was not using my insurance I had paid and was continuing to pay out of pocket like others I got hounded with request to upload my insurance documents, and after I did when this occurred. And still even after you guys canceled my things you’re still sending me emails and messages requesting that I upload my documents make it make sense. You guys are trying to get anybody’s insurance charge them cash, and still build their insurance fraud scammers
Response from ZealthyJan 17, 2025
Hello again, I do understand you are not using your insurance. Sadly, that does not matter when it comes to government insurance. They do not allow us to provide certain medications to our patients if they are signed up for government insurance. Based on the information provided, you will be asked to provide insurance information if your Provider or Care Team believes you may have government insurance to ensure we are properly prescribing. I do understand this is disappointing and we do hope in the future that government insurance rules change so that Zealthy can help so many of our patients who want to use our program. If you would like the emails from us to cease, please email me directly and I will help remove future advertising emails from going to you. Also, I would be happy to look into your charges to help look into any refund options, since we can not help you further. Thank you!



