ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
Showing 2,265 reviews with 1 star · Clear filters
Trisha
So much is wrong with this company, I don’t even know where to begin.
Response from ZealthyJan 30, 2025
Hey Trisha! We are so sorry to hear that you have not had the best experience working with the Zealthy team. I would like to get additional feedback from you and help resolve any problems you may be having. Please email me at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help. Thank you!
Richard A.
Waiting to see how long till we see class action ZLAWSUITS start.
Response from ZealthyJan 30, 2025
Hey Richard! We are so sorry to hear that you have not had the best experience working with the Zealthy team. I would like to get additional feedback from you and help resolve any problems you may be having. Please email me at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help. Thank you!
Randy D.
PLEASE READ!!! Before you even start the program. I started to join but then had questions and looked at the reviews. During the application process I stopped (before any Agreement was signed) and looked at the reviews I noticed MANY people questioning the ethical of their pricing practices and realized the $$ you pay is only for the service NOT any medicine. They grabbed you cc info before I stopped the approval and charged my account!!! The real fees are the Zeathy @ $129.00 PLUS Meds at around $300.00 which they do not explain before starting the process.
Response from ZealthyJan 30, 2025
Hey Randy! We are sorry you have to experience all those troubles. We would like to check on your account further and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
Melissa M.
Horrible company.. it's been almost a month and I'm still getting texts verify my information took money out of my account. I verified my ID numerous times,,not sure what they're doing with the information. I informed them to cancel everything that I was not sending in my information any more. Requested refund, they claimed product was delivered. Filed complaint, got email yesterday stating I was getting a refund. Email today says no refund. Still getting texts and emails to verify my information. Use caution with this company. February 6. 2025 one month later still getting texts and emails to verify my account. Please do not get scammed by this company
Response from ZealthyJan 30, 2025
Hello Melissa! I am truly sorry to hear that you are still having trouble and I want to help resolve all these issues with you. Please email me directly at [email protected]. Please make sure to put the subject line as "Trustpilot-Lydia" to ensure that your email goes to me. I want to assure you that I will do everything I can to help you further! Thank you.
Cleshonda N.
🗣️ EVERYONE THIS IS A SCAM I WISH I COULD UPLOAD SCREEN SHOTS BUT I CAN !! This fraudulent company took money out my account without my consent!! Has given me FAKE EMAIL ADDRESSES to say they will handle the situation and STILL no one has responded to me !! DO NOT SIGN UP WITH THEM !! They will take money out your account that you didn’t agree on it’s ALL A SCAM Edit: don’t BELIEVE ANYTHING ABOUT THIS COMPANY OR THE GOOD REVIEWS ITS ALL LIES !! I have been emailing like the response said and still haven’t heard anything!! And I was charged for services I didn’t approve of !! They will take your money and ignore you !! It’s all a scam!!
Response from ZealthyJan 29, 2025
Hello there, please keep in mind it can take 1-2 business days for me to reply back to you. I believe I was able to locate your email, and have replied back to you. I look forward to working with you via email. Thank you!
Revonda J.
They did not send my second months medication.
Response from ZealthyJan 29, 2025
Hello Revonda! I am so sorry to hear that you have not received your next order. Reviewing your account, I do see that you are working 1x1 with your Provider and our team on getting a resolution made on this order. We will be happy to work directly with you to resolve this issue so please keep an eye on your messaging section for an update from your Care Team. Thank you!
Angel Reyes M.
Please don't even try. They claim is $39 first month but then they carge $39 plus $279. Total SCAM. I never approved it because they asked for a picture of my ID and I never send it.
Response from ZealthyJan 28, 2025
Hey Angel! I am so sorry to hear there was confusion regarding our program and you were charged more than you were expecting to pay. I have checked your account and see that during sign-up you used Vouched to verify your ID. I am happy to say that our team was able to get your order canceled and refunded. You will see $279 back on your card within the next 5-7 business days at most. If there is anything else we can do to help please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Audry G.
Zealthy has horrible customer service. That are real quick at charging you but not quick about refunding your money when you no longer have a subscription with them anymore and never received any of their product.
Response from ZealthyJan 27, 2025
Hello Audry! I am so sorry to hear that you are feeling this way after signing up for our program. I do understand by looking at your account that you are waiting on a refund for an order. I have checked with the pharmacy and am happy to say that the order is canceled. I have refunded you in full for this order. Please expect to see $670 right back on the same card charged within the next 5-7 business days at most. If there is anything else I can do to help please let me know. I am here for you!