ZealthyReviews of getzealthy.com

Response from ZealthyJan 31, 2025

Hey Stephen! I am so sorry to hear about these charges. I do see the reason you were charged was because of a monthly weight loss membership and bundle order being on the account. I do see that our team has already resolved this issue and all refunds were issued back in August. If there is anything further you need help with, please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help! Have a great day.

Response from ZealthyJan 31, 2025

Hey Katie! I am so sorry to hear that you have not gotten the help you need. I would like the opportunity to help you and turn your experience around. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help.

Response from ZealthyJan 31, 2025

Hello there, oh no I am so sorry to hear about these charges and that you have not resolved this with us. I would love to help! Please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help you further. I look forward to your email!

Response from ZealthyJan 31, 2025

Hey Gary! I am so sorry to hear that you are getting charged for our services when you are no longer using them. I would love to help cancel your account out so you are no longer billed. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help you. Thank you!

Response from ZealthyJan 31, 2025

Hey Joseph! I sincerely apologize for the inconvenience that you have experienced with our program. I have thoroughly checked that you haven't received the last two shipments of your last order. Please know that we have refunded you $495 for the orders that weren't delivered. Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account.  In addition, your account is already canceled. Rest assured that there won't be any other future charges. If there’s anything we can do to make things right, please let us know. We’d love the chance to improve your experience. If we’re able to resolve this for you, we’d truly appreciate it if you could update your review. Looking forward to your response!

Response from ZealthyJan 31, 2025

Hello Diedre! I sincerely apologize you were unsatisfied with our program. Upon thoroughly checking, you have requested ahead of time to cancel your account, but unfortunately, you were still billed for the membership in September. I am happy to inform you that we will be refunding the charge from your September membership which is $135. Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account.  In addition, your account is already been canceled. Rest assured there won't be any other future charges. If there’s anything we can do to make things right, please let us know. We’d love the chance to improve your experience. If we’re able to resolve this for you, we’d truly appreciate it if you could update your review. Looking forward to your response!

Response from ZealthyJan 31, 2025

Hello there! We are sorry you have to experience all those troubles. We would like to check on your account further and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!

Response from ZealthyJan 31, 2025

Hello there, I am so sorry to hear that you have had such trouble with your account. I would like to review your account to see where things went wrong and to see who and where we can improve. I would also like to help you directly with any trouble you still may be having. Please email me directly at [email protected] with the subject line "Truspilot-Lydia" and I will be there to help. Thank you!