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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Do not recommend! I was charged $500 for a 2 month membership fee that I was never told about. Had to find out after looking at my statement. What a scam!
Response from ZealthyFeb 7, 2025
Hello William! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
BC
BESSECK CONSTRUCTION - REBECCA B.
DO NOT USE ZEALTHY THEY WILL SCAM YOU…
DO NOT USE ZEALTHY THEY WILL SCAM YOU AND NOT RESPOND AFTER TAKING YOUR MONEY. Do not use zealthy, They will be wasting your money. They will be wasting your energy And they will do nothing but stress you out, and you won't even begin your weight loss journey. I joined and still 3 weeks later waiting for a prior authorization to get done. They answer you with answers that don't have anything to do with your question at all. I was prescribed a medication they did 5 prior authorizations. For other medications that had nothing to do with the medication that I was prescribed, they literally wasted my time, my money, my everything seriously move along any company And I mean, any company is better than zealthy.
Response from ZealthyFeb 6, 2025
Hello! I am truly saddened to read your review and hear that you have had such a difficult experience working with us. This is not how our interactions should be going and I apologize our team was not able to provide you with what you needed. I would like the opportunity to help you further. Please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help ensure everything goes smoothly. Thank you!
CB
Chelsea B.
PLEASE BE AWARE OF COMPANY .THEY STEAL…
PLEASE BE AWARE OF COMPANY .THEY STEAL YOUR MONEY AND IGNORE YOUR INQUIRIES AND CONTINUE WITH THE PROCESS.
I signed up YESTERDAY, AND WITHIN 2 HOURS DECIDED TO CANCEL DUE TO UNCERTAINTY ABOUT TAKING MEDS TO LOSE MY WEIGHT. I immediately emailed them after cancelling my subscription on their site. The issue is when you cancel...they act as if they are cancelling but they are only stopping the FOLLOWING/FUTURE RENEWAL..not cancelling.
It stated I would NOT be RENEWED on 03/04/2025 but that has NOTHING to do with my $199.99 being refunded to my card . They can keep their $35 consultation fee as that is a fair fee. But the $199.99 that I paid for my meds need to be returned to me now and I want to be cancelled today. Totally confusing process and more about money then support
Response from ZealthyFeb 7, 2025
Hey Chelsea! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
NI
Nicole
Stay away from this company
Stay away from this company. It is a scam. They just keep asking for more money and giving nothing in return. First they kept trying to charge my card $620 (after I already paid for a month membership) and they did not get approval for the $620 (supposedly it was for the medication & 3 more months of membership). Then I switched to using my insurance. Again supposedly it was approved & they just kept sending messages telling me to sign up for more months of membership (I did pay for 2 more) and still nothing got sent to my pharmacy. Now I conveniently can’t get ahold of anyone (call or email) to cancel my membership & get a refund. And still have NO medication. It’s a scam. They just want money and have no clue what they are doing.
Response from ZealthyFeb 7, 2025
Hey Nicole! I am truly sorry to hear that you had this experience and have not gotten the help you need from our team. I want to assure you that I will do everything I can to help. Please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be happy to help you with your order and this charge. I look forward to your email!
SS
Suzanne S.
DO NO USE ZEALTHY!
DO NO USE ZEALTHY!! Orders are supposed to come with dry ice. When I receive my order, there was no dry ice and the medication was NOT cold. When I complained, they told me to use it anyway. I did not have as good results as I did when I used a different supplier. WORSE, I stopped using the medication after my supply ran out, but they continued to bill me anyway. The first time they billed me when they shouldn't have, they did issue a refund and I was told it wouldn't happen again. HOWEVER, it happened again! They have once again charged me $135 for product I didn't order and product I don't have! Please find a more responsible provider!
Response from ZealthyFeb 4, 2025
Hello Suzanne! I understand your concern with this order. We are sorry to hear that your medication arrived warm. Once the medication ships, the semaglutide/cyanocobalamin injection is stable at temperatures up to 140F for the first 3 days and 104F for 5 additional days. The medication is still stable and can be used as directed. We ask that you inspect the vial for any sediments prior to use. I am so sorry about this unexpected charge. I have ensured that your membership with us is canceled out so you will not be charged again. I also refunded the two recent fees of $135 and you will see them back on your card within the next 5-7 business days at most. If there is anything else I can do to help please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be happy to help you further. Have a great day!
ER
Edward R.
Wish there was an option for 0 stars
Wish there was an option for 0 stars
Received my shipment 1/3/25. Incorrect amount. Was supposed to receive a 10mg amount (3 month supply) was sent a vial which says 5mg but only 1/5th filled. Tried calling customer support, on hold with music for 20 min, just to then go to voicemail. Have picture proof of the shipment, but no place to send that through their platform. Had previously taken Semaglutide for 6 months through PCP, and know how much is supposed to be in vial just for 1 month supply which is what I was taking before Zealthy. This isn’t even to cover 1 month what they sent. I’m demanding a full refund, and stopping at my bank to dispute charges and reverse the charges as I feel it’s theft through deception. Also work near state capital building and filling a formal complaint with my states attorney general about their operations and lack of customer support. The amount of time you have to spend to get a reply or even responded to is not worth any minor discount you may receive ordering online s your PCP.
Response from ZealthyFeb 4, 2025
Hey Edward! I am so sorry to hear that you have had this trouble with your current order. I would like to help ensure that you get help. Please go ahead and upload the images of what was received and email them to [email protected] with the subject line "Trustpilot-Lydia". I will be happy to upload them to the Document section of your account and have our pharmacy escalation team review and work 1x1 with you to help resolve this issue. Thank you and I look forward to your email.
BD
BJ D.
SCAM
SCAM! They sold me a 3 month bundle, membership plus prescription/medication. 1st month kinda weird, they ask for my ID 11 times, I keep providing it, they keep asking- but medication gets delivered. 3rd week, I get an email to refill, I get to the checkout, it says I will pay $749. I don’t confirm. They attempt to charge my card twice, and send me not one, not, two, but 23 emails in 24 hours telling me my payment was declined. I contact them by email and phone, showing their own documentation that I paid in advance for 3 months including the meds and they gaslight me each time and then finally say “you signed up for the wrong program.” Not sure what that means. They said they refunded the 3 month bundle I bought (again, I have documentation), my FSA says they have not. Stay far, far away. They have bad reviews all over the internet for a reason- don’t get swindled by their false advertising of low prices (also their compounding pharmacy has failed checks for possible contamination of medications-available for you to find online through the FDA).
Response from ZealthyFeb 4, 2025
Hey BJ! I am so sorry to hear you have had such trouble and confusion with using our services. This is not the way your interactions with our company should go and I am truly sorry. I want to be able to help ensure everything goes smoothly going forward. Please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help you. Thank you!
HE
Heather
Horrible communication
Horrible communication. I couldn't get ahold of anyone and would have to go a week to two weeks without medication.
Response from ZealthyFeb 4, 2025
Hey Heather! I am so sorry to hear you have had this experience while using our services. I would love to help ensure that you are properly cared for going forward. Please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help. Thank you!