Selena
Just not a good experience
They were terrible. Late prescription deliveries, weeks lapsed in between treatments, and over charged twice. I reached out to customer service and they didn't seem to care that 3 weeks had lapsed in between doses. Then I was overcharged. The operation was clunky and different people were replying with different answers. And with nearly a month in between medication, they still saw it fit to charge me the "non refundable membership fee" just to access the medication. Just not good. Go find a spot that sells GLP-1 for much less and avoid this one.
Response from ZealthyFeb 7, 2025
Hey Selena! I am so sorry to hear that you did not have the best experience and had such trouble with your order and charges. I completely understand your frustration and I want to help! I do see that our team refunded the extra medication fees and you worked 1x1 with your bank regarding the $135 fee. I want to assure you that your feedback is being heard and I will make sure your voice is heard. If there is anything else I can do please respond to my email. Thank you!