ZealthyReviews of getzealthy.com

Response from ZealthyFeb 7, 2025

Hi Brigham, We are truly sorry for the frustration you’ve experienced with the system not allowing you to renew your order. It’s completely unacceptable that you’ve had to create a new account, and we understand how important it is to get this resolved as quickly as possible. Please reach out to us directly at [email protected], and include "TrustPilot-Jaz" in the subject line so we can immediately look into your account and provide a direct solution. We’ll make sure to stop any payments and help you get the product you need. Thank you for your patience, and we’re here to assist you every step of the way.

Response from ZealthyFeb 7, 2025

Hi Nicole, We sincerely apologize for the issues you've experienced with receiving incomplete orders and the delay in getting them corrected. We understand how frustrating it must be to wait for a resolution and how this disrupted your experience. Please reach out to us directly at [email protected], and include "TrustPilot-Jaz" in the subject line so we can review your account and make things right. We truly appreciate your feedback and are committed to resolving this issue for you. Thank you for your patience, and we're here to assist you.

Response from ZealthyFeb 7, 2025

Hi Paige, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. After reviewing our records, we were unable to verify your membership with Zealthy. Please contact us directly at [email protected] with your membership information and using "TrustPilot-Jaz" in the subject line so we can look into this further and work toward a resolution. We appreciate your time and the opportunity to assist you.

Response from ZealthyFeb 7, 2025

Hi there, Thank you for sharing your experience with us. We deeply understand how frustrating it can be when support feels out of reach. We want you to know that we are here for you, and addressing all aspects of your wellness is important to us. Please reach out to us at [email protected] with your order details, and include "TrustPilot-Jaz" in the subject line so we can prioritize your request. We truly appreciate your patience and the chance to offer you the personalized support you deserve.

Response from ZealthyFeb 7, 2025

Hey Michele, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience and frustration this has caused. We understand how upsetting it must be to experience ongoing charges after requesting a cancellation, and we are committed to resolving this for you as quickly as possible. Please reach out to us at [email protected] with your account details, and include "TrustPilot-Jaz" in the subject line so we can immediately look into your situation and ensure your request is handled properly. We appreciate your patience as we work to make things right.

Response from ZealthyFeb 7, 2025

Hi Nancy, We are truly sorry for the issues you've encountered, especially with the delivery and medication discrepancies. We understand how frustrating it must have been to wait so long and receive less than what you paid for. It's disappointing to hear that your experience with us ultimately led to the cancellation of your membership. Please reach out to us at [email protected] and include "TrustPilot-Jaz" in the subject line so we can look into the details of your case and address the situation. We deeply regret that your experience fell short of expectations, and we appreciate you taking the time to share your feedback. We are committed to improving our service and ensuring such issues do not happen again.

Response from ZealthyFeb 7, 2025

We deeply apologize for the frustration you’ve experienced, especially with the issues surrounding insurance, communication, and the coaching service. We understand how critical it is to receive timely and clear responses, particularly when it comes to your medication and health needs. It’s unacceptable that you were left without medication for weeks, and we sincerely regret the poor communication you encountered. Please reach out to us at [email protected] and include "TrustPilot-Jaz" in the subject line so we can address your situation and ensure this is resolved. We appreciate your feedback and are working hard to improve our processes. Thank you for your patience and for bringing these concerns to our attention.

Response from ZealthyFeb 7, 2025

Hi Benjamin, We are genuinely sorry to hear that your experience with Zealthy didn’t meet your expectations. We understand how frustrating it can be to wait for responses, especially when it comes to your healthcare. Timely communication is a priority for us, and we deeply regret that this was not your experience. Please reach out to us at [email protected] with your details, and include "TrustPilot-Jaz" in the subject line so we can look into your case and work to resolve any issues. We appreciate your feedback and are committed to improving our service moving forward.