ZealthyReviews of getzealthy.com

If I could give no stars I would. This company charged me on Feb 7th for my membership and $329 for meds. It clearly states I will not be charged at the same time as the membership. I wanted to use my insurance. I reached out on the 7th and 8th when I realized they did this and requested a refund on the 8th. Called and spoke to someone on the 10th stated I wanted a refund! They told they would process the request! 2 hours later my order is being processed and they are texting me Fed ex details! Shady company. I canceled my membership. I never spoke to a doctor and they are sending out meds already after I requested a refund on the 8th. Buyer beware. Update to Zealthy response: I requested for a refund BEFORE my order went out. I received Fedex information on FEB 10TH. I requested a refund and stated I did not want the medication on FEB 8TH The order was not processed. On the 8th Delfina from Zealthy stated she would inform the billing team of my request to cancel! Another Zealthy employee confirmed on the 9th that they would reach out to the billing department as well. I have screenshots of all correspondence! Your company was aware that I requested a refund and stated I did not want the medication. The order went out on the 10th. Again AFTER I requested a cancellation

I was looking through the Zealthy advertisement. I started entering things to get a quote. I saw the next day that money had been taken out of my paypal account. I immediately emailed for my money back. I never even completed the whole profile. There was no way I was approved for service. My money is gone and I have taken every step to have them refund me. Unsubscribed, sent messages back to every email they sent. The only promise I get is that if I continue my subscription that I can get a discount. All I want is my money refunded for a service that was not given, or even fully applied for. Update I have been given a refund. It was not easy. I was quite angry with all of the emails from the different departments. And nobody would do anything until I posted the bad review.

Like many places, initially the service was AMAZING. However, once I became a customer I have seen the level of service consistently decline. From prescriptions being sent incorrectly, delayed or EXTREMELY slow response times, to being blatantly ignored after complaining, I’m not sure how I’m being charged monthly for this service. I wanted to wait to complete this survey to give them a chance to address my concerns, but I don’t even get responses from them anymore. I know I’m one of many customers they serve, but Zealthy is NOT for me and I warn you to be careful when choosing to work with them. I have a ton of patience and it took THREE months of consistently getting my prescription wrong and ignoring me for me to write this review, but since they continued to ask me for my opinion I decided to be honest.

I signed up for coaching and was looking into the medication options. I had to put my credit card information in and was immediately charged $866. My bank stopped the charge and I tried to cancel the membership so it wouldnt happen again. I was charged three days later for $866. I wrote several messages that I did not want this and called twice. Was on hold for 20 minutes each time then forwarded to voicemails that were never returned. I called the pharmacy after receiving a message that my order was being shipped. They couldnt do anything. I do not want this medication, and will refuse when it comes from Fedex. This is absolutely ridiculous.

I was charged almost $6,000 and DID NOT EVEN ORDER ANY MEDICINE!! February 3,4,5 charged $1785 PER DAY!! What on EARTH?! And I cant delete my bank card information?! I NEED A REFUND ASAP!!

Back ordered and sporadic delivery. Inconsistent follow up at best. Wasn’t provided guidance. Spent too much money for nothing. Only time I got outreach was to renew. Horrible experience. Sadly I recommend service to sister who never got her order ever. Happily you took her money.

Inquired online, submitted a credit card so I could get a consultation then they charged my credit card FIVE TIMES, twice for $670, twice for $454 and once for $39, totaling $2,287 in credit card charges for which I received NOTHING but a bunch of emails thanking me for "joining" and telling me a pharmacist would call me blah blah blah. While I assume they are capable of shipping product all I got was $2,287 of charges to my credit card that I now have to dispute. When I corresponded with them about the charges all they kept saying was "we will escalate this." It is impossible to get anyone on the phone, it's all chat-bots. Now they have replied to this post, saying they’re escalating the situation to their pharmacist and they will try to send me some medication. I do not want their medication. I never wanted their medication, I simply wanted to speak with someone there about what they do and now I’ve got $2,287 still charged to my credit card that I’m disputing. DO NOT EVER give these guys a credit card number. Finally, two weeks later, Feb 10, after literally waiting on hold for an hour I spoke with someone in their call center in India and got her to agree to reverse the credit charges, which they did do a few days later, but still stuck me with that one $39 charge, hopefully my bank can that back too. I don't think this is a tool scam, I'm sure they ship some product but there is no way to interact with anyone in the USA and learn more from them. It's all chat -bots and call centers in India with people reading a script.

They try to charge things without authorization. This company feels completely sketchy! I had to dispute charges that I never authorized. Stay away