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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hi Erin, we’re truly sorry to hear about your experience and understand how upsetting it feels to see charges you believe are not correct. That concern matters to us, and we want to take the time to look into what happened and make things right. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie”. I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you
AN
Anthony
Bait and switch with out telling you
Bait and switch with out telling you. It's says at check out $603 will be billed for 3 month membership and 3 month supply of semaglutide. I checked the status on app and in CC they both have additional charge of $300 for no reason. Also says an automatic renewal in 30 days of membership due. I paid for 3 month's. Used them before for a year and they were perfect now just a scam
Response from ZealthyJan 6, 2026
Hi Anthony, we’re truly sorry to hear about the unexpected charges and confusion with your recent order. We understand how frustrating it is to see additional billing when you expected everything to be covered with your 3-month supply and membership. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to review your account and resolve this. Thank you for bringing this to our attention.
JM
Jane M.
I have paid $549.00 three weeks ago and…
I have paid $549.00 three weeks ago and still do not have my medication or a refund. This is a scam! Don’t do it
Response from ZealthyJan 6, 2026
Hi Jane, We’re truly sorry for how upsetting this has been. We understand your concern about paying $549 weeks ago and still not receiving your medication or a refund. That’s frustrating, and we apologize for the delay and stress this has caused. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie”. I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you to get this resolved. Thank you.
TF
Travis F.
I have been over charged for the…
I have been over charged for the membership fee and was overcharged on Dec 2nd and I have left 5 messages for this overcharge in the messages with the same response, it has been escalted. I also have called to get it reversed with the same message, it will happen soon. I am about to call back and stay on the phone until it is resolved.
Response from ZealthyJan 6, 2026
Hi Travis, we’re really sorry for the frustration this has caused. We understand how upsetting it is to be overcharged for your membership and to keep hearing that it’s been “escalated” without seeing the issue resolved yet. That’s not the experience we want for you, and we sincerely apologize for the delay and repeated runaround. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie”. I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you to get this fully resolved. Thank you.
KM
katie M.
On 6 different occasions I was double…
On 6 different occasions I was double charged and once triple charged $2700 for my medication. Every single time I had to call and beg for them to undo the double or triple charges it’s crazy how much they probably scam their customers. If you don’t notice, they will not refund you unless you sit there and beg a customer support. This company should be illegal and seriously taken to court. Please stay as far away as possible from this company. How are you gonna charge your customer $3000 x2 times in the same day and then give you trouble when you ask for them to give you the $3,000 they stole back to you. I have already filed multiple complaints with the BBB and I suggest you do the same. They will rob you of all your money horrible horrible experience zero stars if I could. And watch when they respond they’re gonna be like oh no we’re sorry. Please email us and when I email them no response.😂😂😂😂😂😂😂😂😂
Response from ZealthyJan 5, 2026
Hi Katie, we’re truly sorry to hear about the repeated billing issues and completely understand how frustrating and stressful this has been for you. It sounds like the double and triple charges caused a lot of inconvenience, and we sincerely apologize for the experience you’ve had.
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to resolve this matter. Thank you for giving us the chance to make this right.
TM
Ty M.
DO NOT BUY! THIS IS A COMPLETE SCAM COMPANY! Once they have your card, they will NEVER stop charging it, no matter how many times you cancel!
This company is a complete and total SCAM! They are only seeking card numbers, and once they have those card numbers, there is NOTHING you can do to stop them from charging you! It doesn't matter if you cancel, it doesn't matter if you call them, nothing you do will stop them, outside of changing all of your banking information! Even if they TELL you that it's cancelled, they will continue to keep charging you, then offer NO refunds or assistance! To be honest, I don't even think they are sending out anything that helps lose weight, and they have paid reviews for 5 stars, and that's why there are a BUNCH of one stars, from regular people who have been scammed by them, then a bunch of 5 star reviews (which I believe to be fake paid reviews), and nothing in between.. Just real people that got scammed, and fake account 5 star ratings. I haven't met anyone in person that has lost weight with their product..
Response from ZealthyJan 5, 2026
Hi Ty, we’re very sorry to hear about your experience and completely understand how upsetting unexpected charges can be. It sounds like the repeated billing has caused a lot of frustration, and we sincerely apologize for the inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this resolved. Thank you for giving us the opportunity to make things right.
SS
stacie S.
Becoming a client was very easy
Becoming a client was very easy. That should have been a red flag. After 3 months I only lost 5lbs and rarely had the team respond to my concerns. Once my initial prescription was complete I did not reorder. On the 4 th month my bank was charged $135 subscription fee that I had no knowledge of, never knew I signed up for a subscription. They refused to refund me my money. Do not use the site to get your meds. It’s a major scam!!!
Response from ZealthyJan 5, 2026
Hi Stacie, we’re truly sorry to hear about the confusion with your subscription and the lack of timely responses. We completely understand how frustrating it must be to be charged unexpectedly, and we sincerely apologize for the inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to resolve this. Thank you for giving us the chance to make this right.
TM
Tanaya M.
Do NOT USE THIS COMPANY
Do NOT USE THIS COMPANY! The worst company I have ever had to endure. Stole money from me weeks after cancelling. Impossible to get any type of refund even when they are 100 percent in the wrong. I even send screenshots proving that they voided the charge, sent screenshots proving cancellation, and sent screenshots of my bank account dates where they illegally took money weeks after approval. I WISH I WOULD HAVE READ REVIEWS. It's a scam from the very beginning.
Response from ZealthyJan 5, 2026
Hi Tanaya, we’re truly sorry to hear about your experience and understand how upsetting it must be to have been charged after canceling. It’s clear this has caused a lot of frustration, and we sincerely apologize for the confusion and inconvenience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you for giving us the chance to make this right.
