ZealthyReviews of getzealthy.com

Signed up for three months and was sent medication relatively quickly. I was thinking that I would get correct dosages sent per recommended dosing charts, but I was sent a vial and prescribed 2.5 mg for three months. I’ve tried to reach out two different times to ask why I wasn’t prescribed 5mg after the initial introductory 2.5 mg for 4 weeks and got a response to fill out a weight check in form, which I have two separate times and not one answer from any provider why. I just feel like it’s a money grab to pay for three months thinking you would get the correct dosing recommended and then you get basically a maintenance dose for three months. A total scam and not one “provider” or “care coordinator” has answered. Absolute trash way of handling business. Update: the company replied and asked me to write to their support group, which I did and then I got a survey about their customer service and somebody still has yet to respond to my original complaint. Again, a scam of a company. Don’t waste your time or your money. Another Update: They asked me to email their support and you guessed it, not one of these people have responded. Absolute trash.

Doctors are great but the subscription I just can't afford

This company doesn’t listen….This service is expensive but I used it for a few months. The issue is I got better insurance. I asked to have my medication evaluated on my insurance. No one looked at my insurance, told me to uploade it after I had already uploaded and it was clearly there! Then I messaged again, no one ran my insurance and offered me cheaper medications. While waiting for this I paid 2 monthly fees at $135. When I asked to have my last monthly service waved since I was on month 2 waiting for service the customer service representative could not comprehend what I was saying. I basically paid for a service I did not receive so I asked to wave 1 monthly fee, and it should’ve been 2 because 8 weeks waiting for customer service is ridiculous!! Then talking to customer service Elizer Godinez, did not read or try to help me. I’m super busy with 2 jobs and all I asked for is to run my insurance and take care of me. Just beware….

The experience started off well, but they failed to send my third vial of medication. I kept getting passed around without clear answers. Despite paying in full, I didn’t receive the complete product as promised. Each time I asked for an update, I received the same unhelpful response. Eventually, I had to initiate a chargeback on my credit card for the missing vial. After that, they charged me an additional $135, and once again, when I reached out for clarification, they didn’t respond.

I got my medication quickly which is great but 3 of 4 vials had the same beyond use date. You’d think if you’re paying for medication that you would get medication that you could use and would last your entire prescription period (that you PAID FOR)! But no! I’ve reached out multiple times to the support team and they just give me the same “we will forward this to your medical provider” message with no outcome! customer service is a joke because no one can answer a single question. I paid for 12 weeks of medication and can only do 7 weeks because now it’s beyond the date of use??? What the hell is that about??

I have already paid for 3 months worth of medication but have only received 2 months worth. I reached out on October 16th via messaging and was informed that I needed to do a quarterly check in and refill request which I have already done multiple times. No one is responding appropriately on the chat, which makes me think that only bots are replying back generic messages. I have already ran out of medication on October 16th and I am still owed another month’s worth of meds from the 3 month membership I initially paid for. I was told to click on a link to fill out a refill request— however, when I click on the link, it then prompts me to pay for the medication, which I shouldn’t have to do. The Zealthy provider prescribed the medication already so why do I still need to provide a refill request the day after it was prescribed? It is a constant back and forth and at this point I am still being told to request for a refill before they send my medication. The customer service line put me on hold for 21 minutes and finally just had me leave a voicemail. Super frustrating!!!! I still have a month's worth of meds that have not been sent to me!

Huge lack of communication with this company. Membership fee plus cost of medication(if you ever get it). Life style coaching is typical. Two messages in a month (3 if you count the vacation message and temp replacement coach) on how to improve through activity and behavioral modification. Things I have already been doing for years. So, I haven't tried the medication. Multiple messages later and still no medication. Please, save your time and money. Do not invest on empty promises.

Signed up with the expectation that the monthly fee I was paying would include the meds and when I saw the option for insurance coverage, I went for it. Took them forever and lots of runaround for them to tell me I have "no prescription coverage" what? I have state workers insurance coverage, this is not correct. Just go through your doctor, you'll have less of a hassle. $135 per month doesn't get you anything. If you get your meds out of pocket, you will be paying close to $300 monthly.