Gay F.
Denied medication
I was denied the medication and requested a refund. Zealthy did not do this and I was charged $135 for membership the next month.
Response from ZealthyJan 19, 2026
Hi Gay, we’re really sorry for the frustration this caused. We understand how upsetting it is to be denied medication, request a refund, and then see a $135 membership charge the following month. That’s not the experience we want for anyone, and we apologize for the confusion and inconvenience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.



