ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
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Showing 2,265 reviews with 1 star · Clear filters
David P.
Stay in contact with potential customers I would call but I could never get a hold of anyone, nor did anyone return any of my missed calls or messages that I would leave.
Response from ZealthyMar 3, 2025
Hi David, We regret that your experience didn’t meet expectations. Please reach out to us at [email protected] or call (877)870-0323 for assistance.
Jen
Worst customer service ever! I already paid for my medication and they’re trying to charge me again for another payment just to get the medication i already paid for. I called customer service plus emailed them but no one answered me. Go somewhere else zealthy is a scam
Response from ZealthyMar 3, 2025
Hi Jen, Thank you for sharing your concerns. We want to help fix this—please contact me at [email protected] with "TrustPilot Lydia" in the subject line.
Brandy
horriable!!! don't do its a scam!
Response from ZealthyMar 3, 2025
Hi Brandy, We apologize for your frustration. Let’s resolve this together—please reach out at [email protected] or call (877)870-0323, and we’ll assist you.
Lisa T.
Horrible service. My husband and I paid our membership and medication costs with rush delivery and received nothing. No one responds to your calls and if the respond to a question on their online portal it takes days for them to respond, if they do at all. Do not recommend! There are plenty of other sites. Do not use this one! We are out almost 1,000 with no one at the company to actually talk to. Again, DO NOT USE. Absolutely horrible communication and service.
Response from ZealthyMar 3, 2025
Hi Lisa, We apologize for the trouble you’ve experienced. Please allow us the chance to resolve it—contact us at [email protected] or call (877)870-0323.
Zoe
Absolutely worst service ever. Charged me twice and still no reply back from the doctor or the prescription. I asked for my money back and instead just got another charge on my card. Extremely upset and not one person has contacted me in regards to this.
Response from ZealthyMar 3, 2025
Hi Zoe, We’re sorry that your experience hasn’t been great. We’d love the chance to resolve this—please contact us at [email protected] or call (877)870-0323.
J_H
I would give this company negative stars if it was an option. Worst customer service! First, I was double charged. After I complained a lot, I was finally reimbursed for the duplicate charge. Then, when requested my refill they stated I had received a full 60mg vial for my 3 month supply. When proving I had only received my initial 20mg vial, they stated I had "received a refund for my unused medication" which is 100% not accurate. Do not waste your money or time, this is a complete scam only trying to make money off of you.
Response from ZealthyMar 3, 2025
We’re truly sorry to hear that you had a negative experience, Jackie. Please contact us at [email protected] or call (877)870-0323 so we can address your concerns.
Kara F.
I kept getting automated messages that didn’t make sense. I tried to get a hold of somebody three different times to let them know I had extreme nausea. I ended up in the ER twice due to a side effect from the medication. This needs to be closely monitored by a doctor and Stricter rules on administering medication like this.
Response from ZealthyMar 3, 2025
Hi Kara, Thank you for your feedback. We're sorry that you had a negative experience. Please allow us to help—contact us at [email protected] or call (877)870-0323, and we’ll work through this.
Janet
I ordered a 3 month supply of semglutide, only received 1 month supply notified them right away, sent them everything they asked for. And now they don’t respond at all. That was 2/6/25.
Response from ZealthyMar 3, 2025
Hi Janet, We are truly sorry to hear about your concerns. Let’s get this sorted for you—reach out to [email protected] or call us at (877)870-0323, and we’ll make it right.