ZealthyReviews of getzealthy.com

Response from ZealthyMar 7, 2025

Hey Jessica! I am so sorry to hear that you are having this experience. I understand your concern and would love to help! Please feel free to email [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help!

Response from ZealthyMar 7, 2025

Hey Nicole! I am so sorry to hear that you are currently having trouble with your account and getting your next order. I would love to help you out. Please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help you further. Thank you!

Response from ZealthyMar 7, 2025

Hey Dennis! I am so sorry to hear that you have not had the best experience working with our team. I will be digging into your account to see where we can improve to ensure that future patients do not feel this way. I have confirmed that your account has no action taken on it, so there should be no fees. If there is anything else we can do to help, please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMar 7, 2025

Hey Debbie! I am so sorry to hear that you are having trouble with your PA. I understand wanting to get an update ASAP since you have prepaid, and I am here to help! If there is anything else we can do to help,p please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMar 7, 2025

Hey Carlos! I am so sorry that you have not heard back regarding your refund. I do see that our team has confirmed the correct orders with the pharmacy, and I have refunded you in full for the two extra orders. You are going to see 2 $1755 fees back on your card within the next 5- 7 business days at most. If there is anything else I can do to help, please let me know. Thank you!

Response from ZealthyMar 7, 2025

Hey Tracy! I am so sorry to hear that you were not able to get the help you needed from our team. I want to assure you that I will be reviewing your account to see where and who can improve to ensure future interactions with our patients go differently. I do see you canceled but paid for the month of February. I have refunded that fee, and you will see $135 back on your card within the next 5- 7 business days at most. If there is anything else I can do to help, please feel free to reach out.

Response from ZealthyMar 7, 2025

Hey Melina! I am so sorry that your order has not shipped yet. I will be investigating further why this order status has not been updated, but I understand why you want a refund. I have messaged you your refund details for this order. If you have any questions, please feel free to respond directly to my message. I hope you have a wonderful weekend!

Response from ZealthyMar 6, 2025

Hey Lois! I am so sorry there was confusion on how our weight loss program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership or GLP medication, which comes at a separate fee. I do see you have canceled your weight loss membership, and because you are not moving forward, I can absolutely get you a refund. Please expect to see $39 back on your card within the next 5- 7 business days at most. If there is anything else I can do to help, please feel free to reach out.