ZealthyReviews of getzealthy.com

Response from ZealthyFeb 25, 2025

Hey AI! Thank you for your feedback. We understand that online telehealth is much different than in-person care. If you would like to speak 1x1 with your provider, please let your care team know and we can schedule an appointment for a phone appointment directly with your Zealthy Provider. You can also call and talk to your Care Team at any time at 1-877-870-0323.

Response from ZealthyFeb 25, 2025

Hey Keriann! Thank you so much for your feedback. I am saddened to hear that we were not able to help you further due to cost. We try and keep the prices as low as possible, but only work with reliable pharmacies and trustworthy providers. We have partnered with new pharmacies so I can suggest trying again to see if costs are more affordable to you. If there is anything else we can do to help please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyFeb 25, 2025

Hey Beth! We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. Please email [email protected] with the subject line "Trustpilot-Lydia". We are always looking to improve and would love to get more information from you. Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future

Response from ZealthyFeb 25, 2025

Hey Gina! Thank you so much for your feedback. I am so sorry to hear that you have yet to receive your requested order but do not worry, I can help. Please email [email protected] with the subject line "Trustpilot-Lydia" and I will be there for you. Thank you and I look forward to working 1x1 with you.

Response from ZealthyFeb 25, 2025

Hey! I understand how it can be disappointing to stop seeing the results you want. I highly recommend reaching out to your Zealthy provider and letting them know this, as well as your Zealthy Weight Loss Coach. They can review your order and offer tips that can help you achieve your goal. If there is anything else we can do to help please feel free to email [email protected], message us in your account or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyFeb 25, 2025

Hey Wanda! We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. Please email [email protected] with the subject line "Trustpilot-Lydia". We are always looking to improve and would love to get more information from you. I would also like to look into the discounts offered. Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future

Response from ZealthyFeb 25, 2025

Hey Veronica! We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. Please email [email protected] with the subject line "Trustpilot-Lydia". We are always looking to improve and would love to get more information from you. Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future

Response from ZealthyFeb 24, 2025

Hello Homero! Thank you for your feedback. We are always looking to improve and appreciate you taking the time to let us know where we can do better. We do want to assure you that our team does get reviewed by their Lead Coordinator to ensure efficiency and great customer service is provided. We are also working closely with our partnered pharmacies to ensure that orders arrive on time. If you feel you are not getting the service you deserve please request to speak to a team lead and they will do everything we can to help. We are also open 7 days a week. To see our current hours head here: https://www.getzealthy.com/contactus. If there is anything further I can do to help please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help!