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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I cannot get anyone to respond and when I send a message it get rejected telling me I have to reopen my subscription which I have done and Zealthy has recieved a 250.00 payment, and me ziltch.
Pam Bartow
Response from ZealthyJan 7, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
MG
Madyson G.
Initially zealthy was great…
Initially zealthy was great! But two months ago, I had an issue with my prescription and they have been no help at all. My CVS app says it needs new prior authorization from my provider. CVS said they reached out to my provider and no response. I frequently reached out over zealthy to follow up and the providers on there keep telling me “cvs was closed when they called.” This happened three times. I’m not sure why they keep calling after hours. It’s not been two months without my prescription I’ve called customer service and no one answered. Sent multiple messages on my portal, no answers. I want my money back for these two wasted months and my prescription! I’m so frustrated
Response from ZealthyJan 4, 2025
Hello Madyson! We are so sorry to hear that you are running into this issue with your order. We completely understand how frustrating and confusing this entire situation has to be for you. We want to review your account and get this issue resolved right away for you. Please email [email protected] with the subject line Trustpilot and our team will do everything we can to help you out. We look forward to your email!
CP
Cindi P.
Frustration
You never speak to the same person when messaging. Everyone repeats what the person before says and they do not increase your dosage when after being on for 3 months … this is a broken system
Response from ZealthyJan 2, 2025
Hey Cindi! We are truly sorry to hear that you are not having the best experience while using our program. We want to review your account right away to help ensure your order is updated and review who and where we can improve. Please email [email protected] with the subject line Trustpilot - Lydia and our team will do everything we can to help you further. We look forward to your email!
LR
Lisa R.
I have been going in circles with…
I have been going in circles with support for the second time around. The first time I signed up for the 49$ for first month then tried to order the deal for 3 months of med and was charged 600$ for membership only which I had
Already purchased a 1 month. I asked for refund and got no response so I just said f it and went ahead and kept the 6 month membership. Then ordered 1 month of med now it’s time for a refill and again tried purchasing 3 month deal at 108 a month and the tried charging 750$ adding on a membership again which I already have. Getting nowhere with support at all getting frustrated
Response from ZealthyDec 27, 2024
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
CU
customer
Delayed Medication and Empty Promises
I signed up for Zealthy at the end of October, paying the initial membership fee and $189 for my medication. At the time, there were no warnings on the app indicating they did not yet have a pharmacy to distribute medication. As a result, I didn’t receive any medication until December. Despite this delay, I was not fully reimbursed for the membership fees I paid during that time, nor was anything done to make up for the lost time and payments made without receiving any product.
When I finally received my medication in December, I reached my third dose before Christmas, only to find the bottle empty. I’m shocked and disappointed by this experience. Zealthy has subjected me to a series of questions and made me wait an entire day without taking action to resolve the issue. I should be provided with medication to cover the end of December so I don’t have to stop abruptly and face potential withdrawal symptoms during the holidays. This has been an awful experience.
Response from ZealthyDec 24, 2024
Hello there, we are truly sorry to hear that you have run into this pharmacy closure, delaying your order. We completely understand how frusterating this stituation has been for you. We want to review your account to see what we can do to help turn your situation around. Please email our team directly at [email protected] with the subject line Trustpilot and our team will do everything we can to help turn your experience around.
MK
Mj K.
Complete rip off charged me $145 for…
Complete rip off charged me $145 for nothing. Refused to refund my money 2 days after they charged me all the wanted to provide was a AI web coach. I would have got more from my money from Wes Watson. Still they continue to refuse my refund. Then reply with empty reply .
After many failed attempts to remedy this problem. Once I used trust pilot. Then and only then did they refund part of my money. I will move it to a 2 star review. Again this is how things went for me. Your results maybe different.
Response from ZealthyDec 22, 2024
Hello! We have noticed that you have updated your review from 1 star to 2 stars. I appreciate your efforts and patience. I understand what you are experiencing and sincerely apologize for the frustration you have encountered. We recommend you email us at [email protected] with the subject TrustPilot so we can locate your account and better assist you with your concerns.
GH
Grace H.
They say your membership is at a…
They say your membership is at a discount of $49 and they make it seem like that’s all you’re paying monthly. But then they add on $250-$280 for the 1-3 month supply of shots, and $350 for the first 2-3 months of ur subscription. So actually you’re not just paying the $49-$125 for the monthly subscription. Not transparent about pricing at all.
Response from ZealthyDec 6, 2024
Hey Grace! We are so sorry for any confusion with how the Zealthy Weight Loss program works. You do pay a monthly weight loss membership fee ($49 the first month and $135 going forward) to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership or GLP medication that comes at a separate fee.
If there is anything we can do to help, please feel free to message us within your account, call us at 1-877-870-0323 or email us at [email protected], and our team will be happy to help!
EH
Emily H.
Poor communication, predatory pricing, and lack of care
I worked with Zealthy for five months, and my experience was deeply disappointing. While they initially seemed to offer an affordable deal, they provided me with less medication than I needed, leading to hidden costs that far exceeded what I was told. They also billed me for doses I didn’t agree to and charged my bank account without my permission whenever they decided to change my medication.
The doctors and providers were consistently rude and dismissive. One even implied I couldn’t afford the medication. When I questioned discrepancies, such as receiving less medication than prescribed, they insisted everything was correct, which felt like gaslighting. There is no continuity of care; you don’t have a dedicated doctor. Instead, a rotation of random providers responds to your concerns without any background knowledge of your case.
Their pricing is shockingly inconsistent. For example, going back to the 100 mg of medication that was $899 during one order, but the same dosage was suddenly $1,799 the next time, with no explanation beyond vague statements like, "This is how it works." Again, they don’t provide enough medication to cover the time frame you’re paying for, forcing you to pay even more. Like when I was charged an extra $1,100 for the same amount of medication because of a supposed dosage increase that was not clearly communicated.
After running out of the insufficient supply they provided and, frustrated with the situation, I compared prices with SEVEN other providers. I found that the same dosage Zealthy charged me $899... or $1,799 was available elsewhere for $270 to $400—a fraction of the cost.
Overall, my experience with Zealthy was marked by poor communication, predatory pricing, and a lack of genuine care. I would not recommend their services to anyone.
UPDATE: Since I have cancelled and deleted my account completely, I called my bank to tell them what was going on and my bank told me Zealthy set up a "subscription" on my behave of $1,795 a month, this is fraudulent and dangerous because even if you lock your card, your subscriptions will still go through.
Response from ZealthyDec 5, 2024
Hello again Emily! We do not lock you into memberships that can not be canceled. We do not offer memberships in this amount, nor have we locked you into this amount. We have tried to charge you for the order, which was voided to ensure the charge does not go through. The only membership you had with us was your monthly weight loss membership, which is canceled out. You can review your charges and any memberships you are signed up for here: https://app.getzealthy.com/patient-portal/profile/billing-history. If there are any questions we can answer, please email us at [email protected] with the subject line Trustpilot or call us directly at 1-877-870-0323. Thank you!