ZealthyReviews of getzealthy.com

Response from ZealthyJan 26, 2026

Hello David! I am truly saddened reading your review and hearing about the experience you have been having. I want to review your account right away to find out why you received the service you did from our team. Our team has a goal of responding to all messages within 1-2 business days, and we achieve this goal, so I want to investigate the length of your response time to ensure it does not happen in the future. I also want to review these charges and order issues. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyJan 26, 2026

Hello Sloane! I am truly sorry to hear about these unexpected fees. From the sound of the charge, you are signed up for our Weight Loss membership. In order to receive a prescription through us, you need to have a monthly membership. This is what you are originally charged the $39 for. You are able to cancel this membership at anytime in the My Profile - Manage Membership section of your account. If you need help, please feel free to call 1-877-870-0323 or email our team at [email protected] and our team would be happy to walk you through it.

Response from ZealthyJan 23, 2026

Hi Cara, We’re really sorry for the frustration this has caused. We understand how upsetting it is to be charged multiple times for a product you didn’t receive, and to see another charge appear after you’d already blocked payments. That’s not the experience we want for anyone. We take this seriously and want to make it right. If you need assistance, feel free to reach out. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie”. I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.

Response from ZealthyJan 22, 2026

Hi Janet, We’re truly sorry for the frustration and stress this has caused. We understand how upsetting it is to continue seeing charges after you canceled, receive conflicting guidance from support, and have to dispute charges repeatedly with your bank. That is not the experience we want for anyone, and we apologize for the time and effort this has taken from you. We will be reaching out to you directly via email to assist you personally, review what happened, and work toward a clear resolution. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.

Response from ZealthyJan 21, 2026

Hi Carol, Thank you for sharing your experience. I’m glad to hear the medication is working well and that you’re seeing results with your weight loss. I completely understand your frustration with the difficulty in reaching customer service. This shouldn’t be your experience, and I’m truly sorry for the inconvenience. Please reach out to us directly by emailing [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you to help resolve this. Thank you!

Response from ZealthyJan 19, 2026

Hi there, we’re truly sorry to hear about your experience and understand how frustrating it must be to deal with repeated charges. We take concerns like yours seriously and want to help resolve this. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.

Response from ZealthyJan 19, 2026

Hi there, we’re truly sorry for the frustration and stress this caused. We understand your concern about being prompted to select semaglutide despite already being on tirzepatide, your attempt to cancel immediately within the stated timeframe, and how upsetting it felt to later be told you weren’t eligible for a refund. That experience is not what we want for anyone, and we apologize for the confusion and how this was handled. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.

Response from ZealthyJan 19, 2026

Hi Julie, we’re truly sorry to hear how frustrating this has been. We understand that you’re trying to cancel and haven’t received the help or response you needed, and we apologize for that experience. That’s not how we want anyone to feel when working with us. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.