ZealthyReviews of getzealthy.com

Response from ZealthyMar 14, 2025

Hey Millie! I sincerely apologize for the recurring charges. I would like to inform you that your Skin Care Treatment has a subscription that results in recurring payments for your skincare plan. Please know that there was a refund for 01/08, which was a duplicate charge. If there are any other questions or concerns, feel free to email us at [email protected] with the subject "TrustPilot-Jaz". We're here to help!

Response from ZealthyMar 14, 2025

Hi Deshondra! I apologize for the trouble that this may have caused. I have noticed that there was a manual payment for your refill order. Please know that I have informed our medical provider to rewrite your order at no additional cost. They will be reaching out within 1-2 business days to give you an update on your request. If you have any other questions or concerns, please feel free to email us at [email protected] with the subject "TrustPilot-Jaz" for me to assist you directly.

Response from ZealthyMar 14, 2025

Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!

Response from ZealthyMar 14, 2025

Hey Theresa! I am so sorry to hear that you are having trouble with your most recent order. We currently are working with the same partnering pharmacies, and the product itself is to be properly developed and processed the same way each time. If you are having side effects, please let your Zealthy Provider know right away, and they can review your order and help you further.

Response from ZealthyMar 13, 2025

Hello William! I am so sorry to hear that you are having trouble with these charges as well as with canceling your account. I do see our team was able to cancel 2 of the orders and have refunded you. The other two orders should have been received by you. You can cancel your account in the My Profile section under Manage Membership. Since you are having trouble canceling, I have canceled the service for you. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMar 13, 2025

Hello Julieanna! I am so sorry to hear you were charged for an order when you were not using it. I do see that the reason you were charged was due to you having a Hair Loss Medication Subscription that is still active. I have canceled this service to ensure that you are not charged again. I also refunded 20% off the order and you are going to see $96.00 back on your card within the next 5-7 business days at most. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMar 13, 2025

Hey Savannah! I am so sorry to hear that our program cost did not work for you. We do our best to provide the best prices, but we only work with certified and reliable pharmacies, which comes at a cost. We appreciate your feedback as we are always trying to improve. I have made sure your membership is canceled out and see that your membership fee of $135 was refunded as of 2024-06-29. If there is anything else we can do to help, please feel free to email [email protected], message us in your account or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMar 13, 2025

Hey Valerie! I am so sorry you are feeling this way about our program. If you would like to provide additional feedback, please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I would love to hear more. I see you were recently charged $135 for the month of March, but you have canceled the service. I have refunded the $135, and you will see $135 back on your card within the next 5-7 business days at most. If there is anything else I can do to help, please feel free to reach out.