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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Zealthy is a complete scam! I was initially charged $149 for my first month, and then was charged $249 for my second month but I never received my product. I made numerous calls to customer service left multiple messages on their app and nothing happened. Terrible fulfillment, horrible customer service and billing. NEVER SUBSCRIBE TO ZEATHY!
Response from ZealthyMar 31, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
JA
Jackie
Poor customer service
Edit: 9/30/25 I DID write emails with the subject line “Trustpilot -Jojie” and have been doing so for 10 days, but still, no results. The my don’t even read these things. More importantly, they will just string you along without actually taking action.
Edit 9/29/25. Since the company response on Trustpilot was to email them and they would get back to me in a couple of days, I have been emailing every day. The more I remind them to cancel, the more they charge my card. They have tried to charge my card four times in the past week and a half. My card keeps putting a fraud alert, which means me unable to use my card AND makes legitimate transactions not go through, which is making my life hell. So I had to cancel my card. Do NOT do business with this company. Do NOT believe anything they say. Avoid, avoid, avoid!
The company’s response on this website is simply to email customer service. Well, 22 emails later, I don’t have any response from them. Zero, nothing. And they tried to charge my account again today. The good news is that yes, you will lose weight, but not from their watered-down product, but instead from the stress of dealing with their scammy, fraudulent company.
I have canceled in writing over a dozen times, I canceled on the app, and I spoke with someone who supposedly has managerial power to cancel. But every month, they still try to charge me $297 for membership fee. They are very unethical.
They sent the prescription with absolutely no instructions, indications, or contraindications. I have been asking for a week and they keep saying that they will “get back to me”, but they never do. There were no instructions in the box or on the bottle. All I need them to do is text or send it through the portal. Do I take it in the morning or at night? On an empty stomach or with a meal? Should I avoid anything while taking it (multivitamins, etc.) Their customer service leaves a lot to be desired.
Edit: the instructions were not in the box. They are not in the package. And they are not on my portal. AND this video is for injectables, which I didn't order. These are the wrong instructions you sent me in this video. I don't see how this is legal to send someone a prescription and not give them instructions for the correct medication.
Response from ZealthyMar 31, 2025
Hi Jackie, thank you for sharing this detailed update. We can see how incredibly frustrating this entire situation has been, from the repeated charges and cancellation issues to the confusion around your prescription instructions. We’re truly sorry you’ve had to go through all of this, and your experience is not what we strive to deliver.
Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I personally respond to all emails within 1–2 business days, and I genuinely look forward to working 1x1 with you to get this resolved. Thank you for bringing this to our attention. We want to make this right for you.
AM
anita M.
Absolutely horrible experience with…
Absolutely horrible experience with this company. I was missing half my medication and they basically said I was lying. Repeatedly! I ended up filing a claim with the pharmacy board in Texas against the pharmacy they use, still had yo fight for my meds and still for a month said I was lying, they sent all. I have parted ways and refuse to use them again. Horrible customer service. Go to a company that gives a damn about customers, Zealthy does not.
Response from ZealthyMar 31, 2025
Hello Anita! I am so sorry to hear that you have had this experience while using our services. I understand your concern with your order and would like to make sure that everything has been investigated thoroughly by our team and our partnering pharmacy. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help. Thank you!
KL
Kandi L.
STAY AWAY
From the beginning of signing up, the process has been ridiculously maddening. The left hand does not know what the right hand is doing - from sending duplicate messages in the portal, to saying your prescription is delayed to receiving a tracking number the same day. Then received med and it was the wrong dosage - different than what the provider said was coming in my package. I have messaged and/or called every day for updates with the same response - your message has been sent to your provider for review. Then the pharmacy escalation team. Over two weeks and still not resolved. There are better companies who provide a better service and customer care. I would rate them a ZERO if I could. Do NOT use Zealthy.
Response from ZealthyMar 30, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
LG
Lisa G.
***SCAM ALERT*** I started the process…
***SCAM ALERT*** I started the process of signing up and had even entered my credit card info, but never finished the process since I found a much better option somewhere else.
Zealthy has tried to charge my card 37 times and for different amounts. I’ve been emailing back and forth and they tell me that I have to go into my account, but I don’t have an account set up. They’ve asked me for my email and credit card. I’ve shared my email and the last 4 of my credit card.
I’ve already had to cancel my card, but they set this up on a recurring payment which the bank rolls over to the new card. Now I am scared to activate my new card lest their charges go through. My bank marked even the original Zealthy charge as “fraud”.
I’m now reporting them to the FBI’s internet fraud and the OIC.
STAY AWAY FROM THIS COMPANY!!!!
Response from ZealthyMar 30, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
EM
Edward M.
Delay delay delay
Delay delay delay
Response from ZealthyMar 30, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
CW
Christy W.
I was going to get the glp shot at the…
I was going to get the glp shot at the price but then they wanted to charge me $670.00 so I canceled and then I had to keep messaging them to cancel it then it was supposed to be canceled on the 28th of this month of March. Then they try to get money out of $670 out of my account again today when it was supposed to be canceled yesterday so I talked to a lady on the phone and then she wants to proceed to tell me that I won’t be getting my money back that I paid to start the program and then she tells me well. We put in a paper to avoid the $670 and then I was like well you’re not getting a good review for me and then she hung up on me.
Response from ZealthyMar 30, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
AN
Anonymous
SOOO MANY OVER CHARGING ISSUES! No!
They are sending me $135 charges constantly even though I’ve paid for a three month that they already over charged me on by doing my monthly fee 5 times! They said well no it doesn’t show that on our side as I am sending them my bank statement and it’s debit not a damn credit! and now they are charging me $135 when I don’t even need it for over 2 months. Major billing issues!!!!
Response from ZealthyMar 30, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!