ZealthyReviews of getzealthy.com

I would give them zero stars if I could! There are so many options for telehealth and e-prescribed weigh loss programs and I choose Zealthy because they offered new member discounts. Unfortunately, I chose wrong. They are quick to enroll you and take your money but fail to address issues like missed and delayed delivery of medicine. I only received one month supply of tirzepitide but was charged for two months of medication plus membership for a whopping $832. When I informed them that my refill was never shipped or processed, they informed me that they would refund me and work with the pharmacy (Boothwyn Pharmcy) to cancel my order. I was already 2 weeks behind in my dose and had only been on the medication for one month. Not only did they not refund me, but three weeks after my complaint, they shipped more medication to me after I had informed them I had gone to another provider to get my medication. They stopped answering my inquiries and never refunded me. Beware! I will also be filing a complaint with the Board of Pharmacy.

Terrible service. Trouble using the app. I am no longer able to request a face to face meeting with a care provider. The medication vial I purchased from them for $866 is not even full! Now I can’t reach anyone at Zealthy to help me get a refund or a new, proper vial. ***Update (04/17/2025): The reply from Zealthy stating that they wanted to help rectify my problem was bogus because I e-mailed them using the address they gave me in the reply and I never heard from them. They never replied to my complaint in the new e-mail.

Very upset at this so called company! They take advantage of people who are trying to get healthy and lose weight. I saw an ad stating get started on your weight loss journey for only $39! Of course I signed up. It specifically states that there will be no refunds after a prescription has been made. I didn’t even finish signing up, when I got the notification that money had already been taken out of my account. I immediately backed out and tried to cancel. I received texts, phone calls and emails regarding my account to finish my intake. I attempted to cancel through those avenues, and was told point blank no refunds. My response was I understood it and it reads specifically after a prescription and still nothing.

Very, very unhappy, absolutely, unhappy, unhappy, unhappy, unhappy, unhappy when you want to cancel your subscription they steal your money month after month after month after month their thieves beware they took more money out of my bank account again this month and it’s been three months in a row and I have called and tried to get my money back. I’ve never ever ever ever got a product and all they’ve ever done is take my money and I’ve tried canceling and canceling and canceling and counseling thieves beware their thieves, their thieves, their thieves, beware

This company stalks you to get you to purchase a membership and their medication. Once that's done, everything falls apart. It has been 4 weeks since I started inquiring, and have still not received my medication. I was told 13 days ago that my order would ship within 7 days. I have yet to receive a tracking number. They expect me to contact them in 3 to 4 weeks when I run out of medication to request a refill? At this point I need to request it now. Assuming I will even receive my first order. Ridiculous. Edit to add .. I've already contacted customer service, who replied with a standard answer that their "escalation team" is monitoring my order. They've been telling me the same for over a week. No one is monitoring anything. Reduced to one star. This company has held almost $1,000 of my money and refuses to act on anything after 4 weeks of waiting for my order and multiple cancellation requests. I have filed a fraud claim with my bank and am reporting them to the BBB and the attorneys general in their state and mine. I also see that they have many lawsuits via an internet search. They are a scam.

A horrible nonresponsive company that is here to take your $ and do nothing else. I haven't t dealt with a worse group in some time. Asked about insurance - no answer Loaded credit card - didn't t register Called - nothing. Ask for Mujaro- didn't t get it. Asked for pens with dose- got a bottle and syringes where it is impossible to know if you have the right 2.5 dose. It is an unmitigated disaster- would not recommend you r group to any one ever

i can believe that o moved to US from Brasil to get my first scam here lol Looks like a joke for me, for real. So, that's it, i lost more than $800 trying get a medication that's never arrived, be aware

Zealthy double billed my credit card for$446 for my medication. After contacting them they acknowledged there error and promised to get back with me. Every time l contact them they are still looking into it. Makes no sense especially since you see one your records you billed me twice. I will not be doing business with them again. Please refund my credit card the $446 you stole from me.