ZealthyReviews of getzealthy.com

Final update: I've reported Zealthy to the FTC. Going to the BBB and Internet Crime Complaint Center next. This company is a scam. UPDATE to my update. If you look below, you'll see that the Zealthy bot did its job and responded to todays update. Ironically, it's telling me to send messages to the portal and call the help number. No sh*t Sherlock, that's what I've been doing for three weeks with no response or resolution. Unbelievable. UPDATE: It's only gotten worse since I wrote my initial review a month ago. If I could give zero stars, I would. DO NOT use this company. Once they have your money, they will ghost you. Here's where things stand now: I received my medication, but they only sent me 2mL of medication, when I paid for 3mL. I messaged them and told them this, only to be told that nope, we assure you, you got everything you paid for. Then I sent a photo of the box the Rx came in which showed that I in fact did not receive everything I had already paid for. Things went silent for a few days until I got a cryptic message saying "20mg tirzepitide no charge". I wasn't sure if it was a response to what I'd sent them or if they were trying to sell me something so I asked for clarification. That was a big mistake as I think I confused the bots that were responding to me. I looked on the home page and it said I had a pending shipment, but that was over a week ago; in the meantime, I keep getting messages saying "go here so we can process your dosage change" or "we need this information so we can process your refill". I wasn't asking for a dosage change or a refill. I was asking that the remaining meds I paid for be sent to me. My shipment has been pending for more than a week and I've gotten no response to my messages. Today I tried calling the "help" phone number only to get a recorded message saying they'd get back to me in a few days. Since today is Friday, that means the middle of next week, which makes three weeks of going in circles with this trainwreck of a company. Honestly, I don't know how they stay in business. Thank heavens I locked my credit card so they can't randomly charge me for stuff I didn't order (as others here have said happened to them). If you are currently getting meds from them, I suggest you do the same and find a different company to work with. At best, Zealthy is VERY poorly run with horrendous customer service. At worst it is a total scam to suck up as much of your money as possible before you give up and move on. Horrible company. End of 5/2/2025 update; here's my original review (for context, the response from Zealthy below happened after my first review. I've been trying to reach out and get help from them ever since with zero luck). DO NOT use Zealthy - you will get ripped off. I paid $800+ for meds which I have not received and I have yet to get a response from any of the "customer service" portals. Called the number listed to contact customer service at 5pm EST only to get a recorded message saying they were closed. Odd since the recorded message says they are open until 7pm EST. Have sent multiple messages through there app to my "care team" (aka: a bot that sends automated messages) and have gotten zero responses. I keep getting texts saying I have an urgent message from someone, then I follow the link in the text only to find zero messages from anyone. The app is super glitchy and does not work. HORRIBLE company, total scam. I'm going to contact the BBB and any other consumer agency and report them as soon as I can. At this point, I think I'm out $800 - learn from my mistake and absolutely DO NOT trust this company.

Terrible company. Charged me twice without authorization. Had to reach out to my bank to my bank to cancel both transactions. When I contacted customer care they acted like they had no idea who I was even though they charged me twice.

I looked into zealthy just curious what this program was about. I had to pay $30+ to find out. Then an hour or so later without my permission zealthy charged my card $640 and shipped me an empty bottle of product. I have been trying for the last few weeks to get this resolved I want my money back and I'm getting the run around. So basically I was robbed $670+ from this place and absolutely NO BODY is helping me with this problem. THEY STEAL YOUR MONEY AND SEND EMPTY PRODUCT BEWARE!!!!

*BEWARE* This company is terrible! It said you could get the $39 assessment back if you don’t end up using them. I didn’t get it back and they charged my account $135! For what! I never signed up for anything! I have texts that says no no no I don’t want anything! This is Bs.

This company is quick to take your money without following through. It took almost a month for me to receive 1-months worth of medication- after paying almost $900 for 3 months. To get additional medication, I have to pay for 3 more months. They now state that the 10 mg vial is for all 3 months, even though I paid for 60 mg/3 months' worth. I have had nothing but issues since the beginning, they don't respond in a timely manner and when they do it is with automated/pre-written responses. I am taking whatever legal means necessary to get back my stolen money.

They are truly horrible. They keep sending me messages that don't make sense, and I still don't have a prescription for any weight loss medication. I paid for a month, but when I needed to get the prescription, they said I had to pay for 3 momths! So I did, but still no prescription.

Zealthy's generic viagra was absolutely ineffective. Quarterly subscription is outrageously priced. Zealthy charged me the first $299, but didn't send anything for over a month. Yesterday, they charged me $319.20, with no email or text notification, and no notice on their website. After going over their labyrinthine website for a clarification of services, I called their customer service number. The first Filipino customer service rep was on a spotty line with lots of static. She hung up as soon as I informed her that I wanted to cancel my subscription and get a refund of the most recent charge, for which I have received nothing so far. I called back, and the next person pushed back on my cancellation request, telling me I could not cancel it. Then he assisted me in walking through cancellation on the website. When I repeated my request about a refund, he stated that he would have to forward my request to the pharmacy escalation team, and I would eventually receive a response....at some unspecified date and time. He also insisted that there was no way for me to contact the escalation team, and refused to let me speak with his supervisor.

THIS PLACE WILL SCAM YOU! I’m trying to get the word out. I didn’t agree to subscription, but had put in a payment method and prior to signing up for anything they charged me! And now refuse to give me my money back. So sad 😞 they blow you off when you try to communicate too