ZealthyReviews of getzealthy.com

The absolute worst company I have dealt with. They make excuses, have bots trying to answer questions, when a human actually reviews something weeks later, they get it wrong, wont send you your prescription and then make excuses on why. They tell you 1 to 2 day response, you will be lucky to hear back in 10 days.

I can not get past some person named "Chris" after 2 weeks of multiple daily messages on the portal, emails, and countless daily phone calls I am resorting to contact you. I first started the weight loss program on 8/6/2024 (first membership billing). Since this initial billing I have been billed 19 times for monthly billing at a total rate of $2,565.00. According to the standard Gregorian calendar I should have been billed for a total of 7 months at a total rate of $945.00. This means I was overfilled for your monthly membership by $1,620.00. Now let's get to the medication issues. On March 31, 2025 I was billed $2,569.00 for the same prescription at the same dosage of Tirzepatide prescribed at a dosage of 10mg/wk. I was to receive 3 - 60mg vials of Tirzepatide, yet the 3rd vial on the order was not Terzepatide but a 60mg vial of Semiglutide. (this was never shipped or credited to my account). The instructions were to inject 50mg per week for 12 weeks. This was exactly the same order I as the last prescription which was billed at $1,569.00 on January 28, 2025. When I called and asked to speak to accounting about the cost "Chris" who stated that I could NOT talk to accounting and that the charges were correct. I tried to re-order the correct prescription on the website and on April 5th I received a message in my prescription order history that I will receive 1 - 10mg vial of Semaglutide & 1 - 20mg vial of Semiglutide. To date I have been overfilled at a minimum of $4,189.00 just for the 12 extra monthly membership fees & the $2,569.00 for the wrong prescription (which was cancelled). These figures do not include the latest charge of $859.00 on April 5, 2025. I do believe 2 weeks of multiple daily communication attempts with your company is excessive & completely irresponsible on the part of the Zealthy employees (specifically this "Chris" who refuses to transfer me to anyone). Good luck getting past anyone who is a receptionist who answers the phone. You can NOT be transferred at any time

ABSOLUTE SCAM OF A COMPANY. Have been trying to charge my account over and over again after being told to cancel and stop an order I never received. Liars and absolute scam artists. DO NOT TRUST THIS COMPANY

This company has run into trouble with the US Federal Government for allegedly deceitful, unlawful conduct: "failing to clearly disclose material terms of online subscriptions before obtaining consumers’ billing information, by failing to obtain consumers’ express informed consent to those terms before charging their credit cards and by failing to provide consumers with a simple cancellation process to stop recurring charges. The government also alleges that Zealthy and its executives violated the FTC Act by committing unfair and deceptive business practices. Such practices include billing consumers for costs they did not knowingly agree to; misleading consumers about the terms of their telehealth subscriptions; disregarding consumers’ cancellation requests and making it challenging for consumers to cancel; and tracking, collecting, disclosing and using consumers’ sensitive, personal data in ways that were not fully disclosed to consumers and that consumers did not knowingly authorize." I contacted my credit card company to dispute the charges immediately and will continue to do so with every unscrupulous charge made to my credit card account. I would avoid this company and look to its more responsive and responsible competitors. After giving them my credit card, ID, and sensitive personal information, their "care provider" was a no call no show. When I wanted to get help, I used their "messaging service", which no one responded to. After calling their "customer service phone line" for 2 hours, I finally got a human. They said I would have to cancel my subscription in order to get a refund, but a refund was not guaranteed, despite their lack of service delivery. I checked my credit card, it had been charged. I will be reporting Zealthy to the state of Florida where I ordered, and I will pursue all available remedies.

I had a terrible experience with Zealthy. I went through their online questionnaire to see if I qualified for weight loss medication. After completing it, I was told that I did not qualify due to being below the minimum weight requirements. That should have been the end of it. However, Zealthy saved my payment information without my full consent and charged me $39 for a subscription, even though I was never approved for treatment. Worse, the company then charged $135 in March, as if I had received medication—which I never did. I did not authorize these charges, and no products were shipped to me. In April, they attempted to charge my card again, which thankfully failed because I had already blocked my card after noticing suspicious activity. These charges are fraudulent, and it is unacceptable for a company dealing with health and sensitive information to engage in such deceptive practices. I have reported this to my bank and will be filing a complaint with the FTC. I urge others to be very cautious with this company and watch their billing activity closely. I am demanding a full refund of the $174 charged and expect to be contacted by their support team immediately. Do better, Zealthy. And they keep the fraud going saying they refunded in the answer to my review. Zealthy, your team did not refund my money and don’t solved my problem yet.

Horrible experience!!I have paid and have been waiting almost a month for my prescription. Asked for a refund and it still has been 2 weeks with no response or status on my refund.

I have tried to download app, says there's a error then I call the number that's on the site and it says it's a tv company. Got charged the 39$ and havnt heard a thing. It also said tge semaglutide would be 25$ a month then ad you get thru the questions they wanna change you 900$ plus. Very shady.

Is Zealthy even in business still. The charged my card for membership but don’t answer message in app, phone calls, or even emails