ZealthyReviews of getzealthy.com

Response from ZealthySep 15, 2024

Hey Jeffrey! We sincerely apologize for the misunderstanding that you have encountered. No worries! Our team refunded for the additional 2 months of subscription since you have already upgraded your subscription from August. Please allow 5-7 business days depending on your financial institution's policy for the refund of $216 to appear in your account. In addition, we also updated your renewal date of subscription and it will automatically renew on December 17, 2024. Please feel free to reach out if you need any help. For immediate response, kindly call us at 877-870-0323 or email us at [email protected]

Response from ZealthySep 9, 2024

Hello there! We are sorry that you have to experience all those troubles. We would like to check your account further and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!

Response from ZealthySep 8, 2024

Hey Chris! We sincerely apologize for the inconvenience that you have experienced. Upon checking, you have requested a higher quantity of your order, so the higher the quantity the higher the price. In addition, you can request another set of medications that you would prefer. You can call us at 877-870-0323 for immediate assistance or email us at [email protected] for our Care Coordinators help you further.

Response from ZealthyAug 23, 2024

Hello Darlene! We are so sorry to hear that you are not seeing the results you are wanting to with your current order. We do see that your Provider did reach out to you yesterday in the messaging portal with questions and recommendations to help you reach your goal. We can also suggest reaching out to your Coach as they will have all types of tricks and tips to help you. We are here to help you feel and be your best Darlene! If there is anything we can do please feel free to email [email protected] with the Subject Line "TrustPilot" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyAug 16, 2024

Hello Evelyn, we are so sorry to hear that there was a delay with us stating your Prior Authorization. We will make sure to review your account to see why this was not completed when requested to ensure this does not happen again in the future. We do see the PA process has started and once we get more information we are going to be reaching out to you in the Zealthy messaging portal with more information. If you ever run into trouble again please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyAug 21, 2024

Hello Seidah! We are so sorry to hear that you are having troubles getting your card to go through on our site. We would love to help! Please call 1877-870-0323 and one of our coordinators can get you in touch with a lead coordinator who can help you add the card or rerun the card on our end. You can also email us directly by using the subject line Trustpilot and emailing [email protected]. We look forward to help you further, Seidah!

Response from ZealthyAug 12, 2024

We're so sorry that you got confused, Robin. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!

Response from ZealthyAug 12, 2024

Hey Julie! We sincerely apologize for the inconvenience that you have experienced. I have created a follow-up to our team which handles these kinds of processes with your insurance. Can you please email [email protected] with the Subject being TrustPilot so that we can help you further with your concern? We will be looking forward to your response!