ZealthyReviews of getzealthy.com

3.25,549 reviews
Pharmacy & Medicine
429 Lenox Avenue, Miami Beach, Florida

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Zealthy

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About Zealthy

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.

Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: getzealthy.com
Website: getzealthy.com
Category: Pharmacy & Medicine
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zealthy reviews

Showing 2,265 reviews with 1 star · Clear filters

Bonnie C.
Apr 15, 2025
Where is my order…
The order tracking still says pending for 5 days now. I asked one question in the Zealthy chat and I have been answered by several different persons(?). Only one answer was an actual answer to my question. The other responses were generic answers about the supposed upcoming shipment. I feel I’ve been scammed. I’ve already paid $866.
Response from ZealthyApr 16, 2025
Hello Bonnie! I am so sorry to hear that you have yet to receive an update on your order. I 100% understand your concern and would love to help ensure you get an update right away. Please feel free to email [email protected] with the Subject Line "TrustPilot" and I will be happy to assist you. I look forward to working with you 1x1.
Danielle S.
Apr 15, 2025
I can't order after I got approved
I can't order after I got approved. I already pd $39 for the start consult. No one answers my messages, or a different person everytime. I called 2x with no help. Other then saying I'll forward your complaint. I'm on hold rn for a 3rd time for 20 min. It said a 5 min wait. Terrible communication through the messages. A health coach reached out, then ghosted me. I said I can not order. Now they won't refund me. Im furious!
Response from ZealthyApr 16, 2025
Hey Danielle! I am so sorry to hear that our team has not refunded you yet. I 100% understand wanting a refund since you are not moving forward with our weight loss program. I have refunded you the $39 and emailed you the refund details. If there is anything else I can do to help, please feel free to respond to my email, and I will be more than happy to assist you. Have a great day!
Val S.
Apr 15, 2025
This company is HORRIBLE!!!
This company is HORRIBLE!!!! They are quick to charge your card and slow to send product. If they make a mistake they are SUPER slow to answer and when they do, it is just an apology they have already sent! they send you the same excuse over and over again. How many times do you have to read the same response! The customer service SUCKS!!!! GO WITH SOMEONE ELSE! This company is quickly developing 1 star reviews! If I could leave 0 stars I would. Do a bit of research and go with a company that has better reviews than this place does! You won't be sorry!
Response from ZealthyApr 16, 2025
Hey Val! I am truly sorry to hear that you are feeling this way after working with our team. I have just emailed you regarding what I am doing to help change your experience. Please feel free to reply to my email, and I will be more than happy to assist you further. Have a wonderful day!
Todd
Apr 15, 2025
I have been trying to cancel my…
I have been trying to cancel my subscription for four months and they keep shipping me crap I do not use.
Response from ZealthyApr 16, 2025
Hey Todd! I am so sorry to hear that you are being charged for our services when you are not using them. Even though I am sad to hear you are no longer in need of us, I am happy to help you get your membership canceled out. Please feel free to email [email protected] with the Subject Line "TrustPilot" and I will be there to assist you. Thank you!
Jackie Murphy, L.
Apr 14, 2025
Going to have to fight for a refund
Going to have to fight for a refund. I am so disappointed in myself for falling for this. I paid and that was the last time anyone from Zealthy communicated with me. :( just another scam. Let’s see if they respond… I doubt they will.
Response from ZealthyApr 15, 2025
Hey Jackie! I am so sorry to hear that you have yet to hear back from our team with an update. I have located your account and messaged you with the tracking for your order. If there is anything else I can do to help, please feel free to respond to my message. I look forward to working further with you, and I wish you all the best!
Karla A.
Apr 14, 2025
Poor customer service through portal.
I have signed up by paying for a membership, however, I have not paid for the order yet. I did not know the 3 mos was going to be charged upfront. I have sent several messages to the "coach(es)" with no response. It has been 3 days since I last messaged them. They have made several attempts to charge me for the full 3 mos, but not corresponding to me on the portal. Not cool! I would like to have my $39 membership fee refunded.
Response from ZealthyApr 15, 2025
Hey Karla! I completely understand wanting this $39 back since you are not moving forward. You are going to see $39 back on your card within the next 5-7 business days at most. If there is anything else I can do to help, please let me know. I am here for you! Have a wonderful day.
Aundra B.
Apr 14, 2025
I have been waiting on my medication…
I have been waiting on my medication for over a month they always have a different lie to tell you about why you haven’t received your prescription or you have to update your payment information when they have already billed your credit card I am 65 years old today everything I say is true they are running a scam stay away from this company believe me you will regret it if they have good reviews they are not real they are fake I highly recommend you stay away from this company.
Response from ZealthyApr 15, 2025
Hello Aundra! I am truly sorry to hear that our team has not updated you on your order. I understand wanting to get an update right away, and I would love to assist you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will do everything I can to help ensure you get your order right away. Thank you!
Christina N.
Apr 14, 2025
I have 2 different dosage amounts for…
I have 2 different dosage amounts for this medication and I have texted and message the Doctor's multiple times to find out exactly which dosage I'm supposed to be giving myself and no one will get back with me
Response from ZealthyApr 15, 2025
Hello Christina! I am so sorry to hear that you are having trouble getting an answer on your next dosing. I understand your concern. I have personally reached out to your Zealthy Provider asking them to review your request for insurance and your dosing for your current order. I did express urgency with them reviewing your account and reaching out right away. It can sometimes take 1-2 business days for your Provider to respond, but again, I did express urgency in my message to them. If there is anything else we can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". Thank you!

ZealthyReviews of getzealthy.com

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I can't order after I got approved

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I have 2 different dosage amounts for…