Angelique S.
Take a second guest before deciding
When I initially signed up with Zealthy back in February, everything was great. All my questions were answered promptly, and everyone I interacted with from the care coordinator to the weight loss coach was friendly, professional, and incredibly helpful. My medication arrived quickly, and I felt confident I had made the right choice. However, things took a turn in late March when I tried to initiate a refill, as instructed, once I was down to my last few injections. Since then, it’s been nearly impossible to get in touch with anyone. When I do receive a response, it’s always a generic “thank you for your patience,” but no real answers or help follow. I even tried calling the help line and still got nowhere. I’m extremely disappointed with how things have gone. The lack of communication and support has left me feeling frustrated and completely unsatisfied. At this point, I’ve decided to cancel my subscription and take the loss, because it’s clear I’m not going to get the assistance I need.
Response from ZealthyApr 18, 2025
Hello Angelique! I am so sorry to hear that your experience has changed so much over the last few months. I do want to assure you that we are currently growing our team to ensure that you receive a quicker and more helpful response when contacting our team. I have just emailed you, If you are still needing help with your refill, I would be more than happy to assist you. Please feel free to reply to my email and I hope you have a wonderful day!



