ZealthyReviews of getzealthy.com

The first couple of months were great! I had absolutely no issues and everyone got back to me quickly. Now I can’t get anyone to answer the phone or answer my messages but yet I have a prescription paid for that’s not shipped. I have sent many messages and called twice now. Nothing has been done. I believe I’m going to need a refund and take my business to another company. They message you several times when it’s time to reorder but crickets when you ask for your meds. Highly disappointed!

Prices are way too expensive and they over charge so much. You pay 2 fees each month the membership which comes around more than $400 plus the vial you get which is close to $160. Do not get this product unless you want to waste money

Slow response time to messages. Takes too long to get refills approved. System doesn’t track messages and sometimes multiple orders or charges are made and have to be reimbursed.

This company and its website have an intentionally deceptive and predatory pricing model. To even view treatment options, you need to buy a $40 non-refundable “membership,” even before you are approved for treatment. I am currently trying to get a refund/dispute the charge because I received absolutely no service. Edit: About 1 week after writing this I got my refund. Given that support refused me a refund before I wrote this review, it seems that I only got my refund due to this (deservedly) bad review. I guess you all get a star back for giving me my money back though.

I couldn’t get you guys to send me medication and you kept charging me a monthly fee for absolutely nothing in return.

It takes days for anyone to reply to messages. Communication is definitely lacking. I’ve been trying to get back on my meds since December (it’s now late February.) Starting to feel taken advantage of-I’ve paid for three months of “membership” and can’t even get anyone to respond timely.

Poor user experience on the website and app. Difficult to navigate, so hard to get help. I would have given 1 star except for the kind humans who work in customer service. They are caring and helpful. But everything else about my experience with Zealthy was not positive. I’ve used Zealthy and Hers and Hers wins by a mile.

They email multiple times, encouraging you to refill prescriptions when they are not due. To receive so many emails and you respond back to yet they do not respond to yours in a timely manner is discouraging. Multiple users respond and it’s never the same person, also disheartening. Just frustrating to tell someone different multiple times your issues and it seems very disorganized.