ZealthyReviews of getzealthy.com

Zealthy is setup to steal your money....DO NOT GIVE THEM YOUR CC INFO & PLEASE DO NOT START A SUBSCRIPTION....I paid them $779 for prescription meds & they use FedEx to deliver. The FedEx delivery guy delivered the package to the wrong address. I immediately filed a claim & let FedEx know & got the pics of delivery, then took pics of my front door. In the mean time FedEx said reach out to merchant bc its meds & see if they can reship & zealthy took no responsibility, they said we are not responsible & Randy Castillo said they have a no return & no refund policy.....I said what about if you never got the package at all & he said oh, well. I will post his emails as well. The merchant even if a no refund policy is supposed to supply the goods or refund thebmoney in this case. I will never trust Zealthy & I'M WARNING EVERYONE please, please, please if you don't want to lose your hard earned money, STAY AWAY FROM ZEALTHY!! I even asked if they can reship & ask for signature, Randy said unfortunately NO......& keep sending the same email, Your package has been delivered & that's a lie! It was delivered into the hands of someone else & Zealthy said take it up with FedEx! LOL I thought the ppl leaving the bad reviews were full of it, but I had to see 4 myself & they are. I also think the good reviews are FAKE too! These never respond & all send the same fake generic emails every 2-3 days.Beware!!! You been warned

100% scam! DO NOT USE! They'll sell you that they can work with your insurance, which is a complete lie. They submitted a pre-authorization to my insurance, and my insurance shared it with me - it was clearly written by someone who could not speak English, at all. It made no sense, and you couldn't even tell what they were trying to say. My insurance responded back and requested more info from Zealthy. 10 days passed, and Zealthy didn't even respond - at all. During this time, I messaged my 'care team' multiple times - for 10 days - and I got zero response, from anyone. It was unbelievable. I messaged them every single day. Eventually, I just canceled my membership. The day that I canceled it, I got a message from my care team that they had 'paperwork from my insurance', but that they could 'only process it if I extend my membership'. Yeah, right. Absolute trash company built on deception and ignoring customers, but hoping they'll extend their membership to 'get a pre-auth' that they'll write with a Kindergarten-level of writing and will get denied.

They were a great company at first. Stated meds would be sent out and they never were. Been reaching out to them for 4 days and ZERO response. From reading comments I’m starting to think I got scammed. I canceled my membership so let’s see if they still charge my card or I will have issues like everyone else is.

I never received my medication after being charged over $1200. I started treatment to address healthy issues associated with my weight. When I renewed my prescription I only received 1/2 of the medication I paid for. I have been trying to get anyone to help me and I only get sporadic and incredibly non helpful responses in the app and no returned phone calls. I have been told several times my issue has been resolved. I can’t caution people enough. Stay away from the service because the customer service is awful.

I don't even want to give them 1 star. Misleading in their subscription process. After I requested on multiple occasions to cancel my subscription after I figured out the scam, they still charged me the following month. I requested a refund which a help desk employee at Zealthy said they would, another employee said nope and did not refund me. SCAM.

Customer service stinks! I cannot rate the weight loss products because I never received it after 3 payments were drafted from my account. Even after I cancelled my account they continued to try to draft money. I called numerous times to explain I never received my requested weight loss products and was told someone would get back to me. $307 later no refund or product.

It’s a scam! Takes your money because you have to give credit card info to get appointment, charges without sending you anything. Doesn’t cancel or refund. I’m sure there will be a lawsuit coming out soon! Tried calling and chatting to cancel and nothing!

Total scam, had to cancel two credit cards to get out of their trap! Impossible to find a way to cancel the subscription on their website. Run as fast as you can.