ZealthyReviews of getzealthy.com

Response from ZealthyMay 22, 2025

Hello Billy! I am truly sorry to hear that there was confusion with pricing. We do our best to provide the most accurate and transparent pricing we can. However based on patient's needs pricing can vary. I would be more than happy to help you with your account questions and charges. Please feel free to email [email protected] with the Subject Line "Google Play-Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 22, 2025

Hello Melissa! I am truly sorry to hear that we were charging you for an order that you no longer were wanting. I have voided the pending $866 fee out ensuring it does not go through. If there is anything else we can do to help please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 22, 2025

Hello Daphne! I am so sorry to hear that you have yet to see the results you want. I understand how this can be disappointing. I highly recommend that you reach out to both your Weight Loss Coach and Provider, letting them know you are not seeing the results you are striving for. I know together they can review your current prescription and help give you all kinds of eating, exercise, or support you may be needing.

Response from ZealthyMay 22, 2025

Hello Marlene! I am truly sorry to hear that you had this experience. I do see your order was canceled, not because you did not qualify, but because of an issue directly with our partnering pharmacy. We have refunded you in full for your order and membership fees in the amounts of $1124 and $39 as of 2025-05-20. If there is anything else we can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 22, 2025

Hello! I am truly sorry to hear that you have yet to receive an update on your order. I understand your concern and I would love to help you get an update. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 22, 2025

Hello Candace! I am truly sorry to hear that you are feeling this way. You are able to cancel at any time by going to your patient portal and selecting "my profile," then scrolling down to the bottom of the page to "manage membership" to cancel your subscription. If you need any help doing this, please feel free to email [email protected] with the subject line "TrustPilot-Lydia" and I will be happy to help. Thank you!

Response from ZealthyMay 22, 2025

Hello Shannon! I am truly sorry to hear that you have had this experience while using our services. I understand how confusing and frustrating it can be waiting for an order. I have reached out to our Pharmacy Escalation team asking them to please cancel the order per your request. They will reach out to our partnering pharmacy and request that the order be canceled. As soon as we receive an update from our partnering pharmacy, our team will reach out to you with an update. In the meantime, if there is anything else I can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be happy to help. Thank you!

Response from ZealthyMay 21, 2025

Hello Bridgette! I am so sorry to hear that you are not getting the help you need with your current order. I understand wanting to get an answer on this medication price. Typically, the $151 a month price is when you are buying a 3-month supply of medication, as we offer a 20% off discount for these orders. I would love to check the status of your order and help ensure your Weight Loss Coach is active. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!