Sheriff
I needed a laptop for school and they…
I needed a laptop for school and they really came through. Support replies fast and ready to assist . Great job Guys !!

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sheriff
I needed a laptop for school and they really came through. Support replies fast and ready to assist . Great job Guys !!
Eric
Buying was simple and customer care has been extraordinary!
Response from UpgradedNov 15, 2025
Thank you, Eric. Great to have you as a customer!!
Geoffrey
I was very happy to get my new MacBook with Apple care plus quickly and in good condition. UPS required a signature for MacBook and so wasn’t going to be home for delivery. The team at upgraded thankfully let me know I could choose to have it left with a neighbor, which worked out perfectly.
Greg
Customer service was good. Product exactly as expected.
John
Super easy transaction
Jeremy
Quick, easy to understand, and very professional. You guys kept me in the loop and I never had to worry!
Jose
Had been looking for new MacBook for a few months but nobody had a real good payment plan. Then I was told about Upgraded from friend and when I looked on their page I noticed that I could get the latest MacBook Pro and they had a great payment plan available. So I placed my order and waited a few days to receive it. They gave me a way to track my laptop. Didn’t take long and packaging was great. They made sure to keep the laptop safe from any damage. MacBook Pro has worked great and I can’t wait to put it to the real test when I us it to dj.
Response from UpgradedNov 6, 2025
DJ it up, Jose!!
VAEK
I can’t recommend Upgraded enough. I ordered a MacBook Pro and they were very responsive and helpful when I needed to cancel the order to make changes. They then made an error with the cancellation/reorder and promptly gave me a credit—on their own volition—for the mistake. Once everything was good with the reorder my machine arrived the very next day. I then turned around a few weeks later and purchased another MacBook Pro and it arrived the very next day. There was an issue with Affirm not being able to match my identity on the second order, but that had nothing to do with Upgraded. I only mention it here to make others aware since it’s part of the overall process (in my case, I simply went through the checkout process again and there were no issues on the retry. Your mileage with Affirm, however, may vary). Keep up the good work, Upgraded!
Response from UpgradedNov 5, 2025
Thank you Vaek! Great to have you as a customer