Johna
Very easy process and fast delivery.
Very easy process and fast delivery.
Response from UpgradedMar 27, 2025
That's what we are going for, thank you !!

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 393 reviews with 5 stars · Clear filters
Johna
Very easy process and fast delivery.
Response from UpgradedMar 27, 2025
That's what we are going for, thank you !!
Gary
Blown away by this service! Will certainly continue to use this for my small business! HIGHLY RECOMMEND!
Response from UpgradedMar 27, 2025
Perfect! Love that we can be helpful to small businesses. Thanks so much for going with us, Gary!
Matt
Such an easy process. Minor glitch with the approval process but that was no fault of Upgraded. Pro tip: Don't be on a VPN when Citizens Pay tries to verify your identity.
Response from UpgradedMar 27, 2025
Yep! VPNs seem to trigger Citizens fraud warnings. You actually helped us figure that out. Thank you so much!
SCOTT W.
Why Apple doesn't offer this I don't know. You can get a top of the line machine at a reasonable monthly price, just like with the iPhone Upgrade Program. Upgraded even uses the same bank for the financing. Because it was so affordable, I am giving my old MacBook to my daughter instead of trading it in or selling it. The computer arrived very quickly. The customer service is outstanding. Just a great experience. I hope Apple decides not to do something similar in the future because I want this business to succeed. Great job!
Response from UpgradedMar 27, 2025
😃 I'm sure Apple will do it -- in some form or another -- eventually. But that's all good! Our plan is to expand this same kind of model to all consumer electronics. Thanks so much for going with us, Scott!
MC C.
Quick , easy and honest :) great experience so far ! Very excited for this journey couldn’t have done it without Upgraded :)
Response from UpgradedMar 20, 2025
Thank you, MC! That's exactly what we are going for. btw, you're our 100th Trust Pilot review!! 🫶 Thank you for joining us and being a customer.
Joby
Simple process and my MacBook came quickly and as ordered. I’m glad I found Upgraded!
Response from UpgradedMar 20, 2025
Excellent!! just what we are going for. Thanks for going with us Joby!
Lawrence K.
Amazing company to work with! John provided exceptional customer service and went above and beyond to help with my purchase. This company provides instant feedback with questions and assistance. The store is exceptional pleasant and easy to navigate. Definitely recommend using this company for any Mac needs!
Response from UpgradedMar 17, 2025
Aww! Thanks you Lawrence. Very happy to have you as a customer. 👊
Samuel
Super easy process, so excited to get the new MacBook Air only a day after it went on sale! I love the idea of having a simple trade in process so that I can upgrade in a couple years without dealing with the hassle of selling the old one.
Response from UpgradedMar 17, 2025
Perfect! Sounds like you are exactly our target customer. Happy to have you and so glad we could reach you 👊