Mr T.
The process of getting a new Macbook…
The process of getting a new Macbook Air was simple and easy.
Response from UpgradedJun 18, 2025
That what we like to hear! 👊

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Mr T.
The process of getting a new Macbook Air was simple and easy.
Response from UpgradedJun 18, 2025
That what we like to hear! 👊
Mark
What an easy and inexpensive way to upgrade a 5 year old MacBook! Thanks.
Response from UpgradedJun 18, 2025
Baddaboom baddabing! Thank you, Mark!
Michaella
Shipped faster than expected, very thoughtful packing
Response from UpgradedJun 18, 2025
That's what we like to hear, Michaella!
Chase
Fantastic experience with my first purchase from Upgraded! Can't wait to use them again in the future. I did reach out to customer support to cancel my first order after deciding to go with a differently spec'd unit and they promptly and courteously canceled it. The unit that I ordered was quickly shipped and arrived less than 48 hours later. I was very glad to see 36 month financing through Affirm which makes purchasing such a significant item that much less uncomfortable.
Response from UpgradedJun 18, 2025
Hey Chase! Awesome to hear support nailed that swap for you and your new rig landed in under 48 hours 😊
JBJ
Got exactly what I ordered in about two days in Alaska. 0% financing through Affirm and the opportunity to trade in the MacBook Pro in two years. While I obviously haven’t had experience there yet but if it goes like the purchase I have no worries. What’s not to like?
Response from UpgradedJun 18, 2025
ALASKA! SO COOL! Stoked your MacBook showed up in Alaska in just two days 📦💨 The 0% Affirm plan and 2-year trade-in perk are there whenever you’re ready
Jose
No bush beating only facts given at any point when dealing with upgraded. It is an awesome option to have when you want to invest into yourself. Clear rules and requirements, they kept constant communication through the proccess. I researched them and looked at reviews before deciding to go with it and the service is solid. Ive never had anything apple before. TY upgraded. Will be telling my friends about this option. Sky is not the limit nowadays.
Response from UpgradedJun 18, 2025
Hey, love that our straight-talk and constant updates hit the mark for you! Welcome to the Apple fam and thanks for telling your friends! -John
Diego
Everything was simple, to be honest. I originally visited just out of curiosity, but after just a few clicks, my request was approved almost instantly. Since my device had some custom features, I thought it would take about a month to arrive—especially coming from China—but it actually took just two weeks. I’m really happy with the whole experience. Whenever I had questions, they were answered clearly. I received an email with the UPS tracking number, and the very next day, the package was at my doorstep. Thank you so much!
Response from UpgradedJun 18, 2025
Hi Diego! pumped to hear that a few clicks got you approved instantly and your custom device crossed the globe in just two weeks 🌏✈️ Some times it's super fast if Apple is already running a big production of that model 👊
Rick C.
The hardest part of the transaction was the decision to "pull the trigger". Upgraded made the entire process -- shopping, purchasing, financing, and delivery -- as delightful as any major purchase I've made in a very long time. I've purchased a lot of hardware directly from Apple using my Apple Card, but their financing is, at most 12 months. Upgraded's 36-month program is just what the doctor ordered, allowing me to purchase the MacBook that I needed for my consulting business.
Response from UpgradedJun 18, 2025
Totally get that pulling the trigger can be the toughest step. Great to have you as a customer, RICK!