Richard A.
I got a great deal used Affirm got a…
I got a great deal used Affirm got a better rate then the app. Would recommend for sure

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 21 reviews with 4 stars · Clear filters
Richard A.
I got a great deal used Affirm got a better rate then the app. Would recommend for sure
Nathan
Very easy to navigate the website, easy transaction. Minor issue with the shipping and delivery but was resolved. Would use again for future purchases and would recommend to others.
David
So ordering and options for purchase are awesome but after that not enough communication of process of build and when ETA of delivery. Felt blind of when I would get my computer
Response from UpgradedAug 31, 2025
Thanks David. Makes sense. Will reach out to you directly to see what you ordered and which emails you did/did not receive. Happy to have you as a customer and appreciate your feedback! Want to get this fixed and/or see what happened. -John
Bob
It took me 2 times to go through the approval process. After the 1st attempt, I did wait for a few weeks and tried again which was successful. It was puzzling to me that I encountered some difficulties with the credit approval process even though I have a iPhone that is on the Apple annual upgrade plan and also have a FICO score of over 820. Other than that the MacBook Air arrived quickly and I am happy with the purchase.
Cory
I love the 0% for 3 years, the option to upgrade after two years, and the ease of order. The accuracy of when I would receive the device could be improved as the website indicated I would receive the MacBook between Monday and Wednesday but I did not receive it until Thursday. Trivial but I was expecting it by Wednesday.
Gary
Would have given a 5, but it was a little confusing between the communications on Citizen and Gator. Also, finding out that the custom would take longer was late in being communicated. However, overall, really like what you are doing.
Fernando
Order progress at the order website did not showcase when or what step the order was. Had to reach out, numerous time, to figure out on the status. Great customer service though!
Response from UpgradedApr 16, 2025
Hi Fernando! Yeah, little confusing. We actually don't charge your Citizens account. until we have a tracking number for your device. So you technically don't need to set up your account with Citizens until then. We need to make this more clear. Happy to have you as a customer!
KM
Top notch MacBook Pro. Expect a beautiful new laptop.
Response from UpgradedApr 4, 2025
Enjoy that beauty!!