Joanne
Scam of a company, keeps charging my card
First off, back in September they were doing a promotion so I ordered some stuff from their company, I did a reoccurring subscription and added a discount code. I did two separate orders and emailed support if they can just combine my orders. That lead them to realize their mistake with giving a discount on the subscription price and an additional discount from the code. Without any explanation they just cancelled my order. First time I’ve seen a company punish its customer for their own error. Fast forward to December 2020, for some reason my cancelled subscription was charged AGAIN months later! I emailed them to refund me. They didn’t even respond but sent a fake refund email. I waited almost two weeks and noticed the $184 has still not been refunded. Emailed them, no response. I had to open a case with my credit card company and got my money back. Bottom line: Not sure how good their skin care is, but be careful when you enter your credit card information on their website, they’ll keep charging you without a product, shady company.