Eduardo M.
No Solutions
No Solutions

Ontop is a comprehensive global workforce management solution designed to facilitate the hiring, payment, and rewarding of remote teams across more than 150 countries. This platform addresses the complexities associated with managing a distributed workforce, offering a seamless experience that eliminates common challenges such as compliance issues and payment delays. By leveraging advanced technology and a user-friendly interface, Ontop empowers businesses to build and manage their global teams effortlessly.The target audience for Ontop includes businesses of all sizes looking to expand their operations internationally and hire talent from diverse geographical locations. Companies that operate in a remote-first environment or those that require specialized skills from around the world will find Ontop particularly beneficial. The platform is designed for HR professionals, finance teams, and business leaders who seek to streamline their hiring and payroll processes while ensuring compliance with local regulations.Key features of Ontop include instant hiring capabilities, which allow organizations to onboard talent quickly and efficiently. The platform utilizes smart contracts and automated compliance checks to eliminate legal roadblocks, enabling businesses to focus on growth rather than administrative burdens. Additionally, Ontop offers a robust global payment network that ensures employees receive their salaries promptly and in their preferred currencies, reducing the friction often associated with international payments.Moreover, Ontop prioritizes compliance, providing businesses with peace of mind through its dedicated legal experts who manage payroll regulations across multiple jurisdictions. This feature is particularly valuable for companies that may not have the resources to navigate the complexities of international labor laws. Beyond payroll, Ontop enhances the remote work experience by offering additional perks, such as a Visa card with cashback rewards and
Ontop (getontop.com) has 166 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingAdministration & Services
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · RIVERTON, Wyoming
Excellent

Administration & Services · Nashville
Excellent
Showing 6 reviews with 2 stars · Clear filters
Eduardo M.
No Solutions
LGY
lacking support resolution
M. Martín G.
prometen cosas de caskback y beneficios pero luego tengo q estan reclamando y muchas veces, tampoco me los dan o cubren. De hechos, encontré casos en q si debería aplicar cashback q nsi no aviso, no lo aplican, eso me da desconfianza... quiero q sea claro, limpio y automático... y si no, tener un seguimiento de cada caso, poder reportar desde la app y ver el seguimiento ahí mismo
Response from OntopAug 31, 2026
Hola Martin!! Gracias por tu feedback. Lamentamos que tengas una mala experiencia, nos gustaría tener más detalles de tu caso para ayudarte. Seguro juntos encontraremos una solución. Nos escribes?
Alex
El servicio de pago funciona, pero los productos Reserve y el cashback fallan frecuentemente, lo que genera pérdidas para el usuario. A pesar de presentar evidencia, el soporte no ayuda con ese tipo de problemas. Tener cuidado si se utilizan esos servicios.
Aloha B.
Ontop is okay until you get problems that needs to be solved asap. Money transfers to bank accounts is a horrible experience when you have to deal with a such a terrible customer support that is rude and never solves the problem. Their customer service can only inform about how busy they are to review your case earlier than 5 business days. I would never recommend using this if you don’t want to have issues with your money transfers
Response from OntopJan 19, 2026
Hi! Thanks for your message! We just came across it and even though it’s been a while, we didn’t want to leave it unanswered. Every bit of feedback counts, and even if this happened back in December, we’re still refining things to make the experience smoother. Thanks for being part of Ontop.
Samer S.
very slow service there only contact channel is live chat and they are never live on weekends! we need to wait for them more than 48 hours so they can reply back to our messages , very bad
Response from OntopJul 17, 2025
Hi Samer, thanks for your honest feedback. We’re really sorry you had such a frustrating experience back in 2022. At the time, our support channels were still evolving and response times could take longer than we wanted. Since then, we’ve made significant improvements: expanded our support hours, reduced reply times, and added more ways to reach us. If you’re still using Ontop, we’d love to hear how things are going now. Either way, thank you for helping us grow.