GetMyDrivers Reviews | Read Customer Reviews of getmydrivers.com

GetMyDrivers Reviews | Read Customer Reviews of getmydrivers.com

GetMyDrivers reviews

225 approved reviews, newest moderated first

JK
May 29, 2025
I paid $20 for an annual membership
I paid $20 for an annual membership, but two months later, I discovered they were charging me monthly. They denied my refund. Stay far away from this company!
Response from GetMyDriversMay 30, 2025
Hi Jimmy, I’m very sorry to hear about your billing experience and the frustration it caused. I understand how concerning unexpected charges can be — especially when they involve services you didn’t intend to use. We take these matters seriously and would like the opportunity to investigate what happened. It’s possible there was a misunderstanding, and I’d like to personally look into your case to see what can be done. Please reach out to me directly at [email protected] with any details you’re comfortable sharing. I’ll make sure your concern gets a proper review. Best, RealDefense Reputation Manager
Report
Mary D.
Mar 29, 2025
Terrible
When you call them you go round and round in a circle forever and ever and ever and get absolutely nowhere. And they will not refund me and they charged me twice
Response from GetMyDriversMar 31, 2025
Hi Mary, I’m really sorry to hear about your experience — especially the frustration of going in circles without getting the help you needed. That’s not how our support process should work, and I want to personally look into the double charge and refund situation. Just to clarify, GetMyDrivers is typically a one-time software purchase unless bundled with optional support services, which may renew monthly if not canceled. That said, I understand how billing can be confusing. Please email me at [email protected] with your order details, and I’ll review everything right away to help make this right. Best, RealDefense Reputation Manager
Report
Deb M.
Mar 24, 2025
Never Buy Get My Drivers!!!
Edit Added>> I am pleased that a refund has been offered to me. ----------------------------- The worst software I have ever had the misfortune to buy. One arm of the company [IOLO] tells me my system won't need an update of GMD's till spring 2026. Meanwhile I get charged for an update yesterday, @ 15 hrs after the "info email" went to my Junk folder! And I can't get anyone to refund the fee. This software worked once! Next timeit told me the verification code "is not valid". So I contacted 'Get My Drivers' and they tell me to download and activate again. At least 3 X this happened so I have NOT used for months. But they have my info and continue to bill me!!!!!
Response from GetMyDriversMar 24, 2025
Dear Deb Morrison, I’m really sorry to hear about your experience — especially the frustration around unexpected billing and repeated activation issues. That’s absolutely not how this should work, and I want to look into it personally to see what went wrong. While some products auto-renew annually, I completely understand how an overlooked email or a product you’re not actively using can make the charge feel unfair. I’d also like to review the verification errors you encountered — that shouldn’t have happened repeatedly. Please reach out to me at [email protected] with your order details so I can make this right. I appreciate you bringing this to our attention, and I’ll make sure it gets reviewed thoroughly. Best, Logan RealDefense Reputation Manager
Report
SNAFUferret
Mar 18, 2025
AVOID AVOID AVOID
AVOID AVOID AVOID. As others have written here this outfit WILL leave you feeling ripped off by their sly monthly 19.99usd + tax add-on for live support that is vastly overpriced and not what you need. Chinese scammers could learn some tricks from this company. The response below is a joke. They are DELIBERATELY misleading and profiteering from this practice. ALSO they enjoy taking the piss out of mislead customers. Reported to FTC for misleading marketing practices.
Response from GetMyDriversMar 18, 2025
Dear SNAFUferret, I assure you—I'm not joking. I am genuinely sorry to hear you feel this way. Our goal is to be clear about services like LiveTech Support, which includes a free trial and monthly renewal unless canceled. That said, if you didn’t intend to enroll or feel this wasn’t communicated clearly, I want to look into it and make things right. Please reach out to me directly at [email protected] so I can personally review your case and work toward a resolution. Thank you for your feedback—transparency and trust are priorities for us, and your experience matters. Best, Logan RealDefense Reputation Manager
Report
Jim Z.
Jan 13, 2025
Do not use GetMyDrivers
I downloaded GetMyDrivers and through the trial it seem to work fine. I received an offer to purchase a year license for $19.95. Once I paid one of the updated drivers crashed my pc and did not create a restore point like it was supposed to. I had to reinstall Windows and all of my apps which took 10 hours. I cancelled online only to find out the $19.99 charge was every three months. I got another charge on my Paypal account so I called Real Defense who bills for GetMyDrivers and spoke to a rude representative who did cancel my recurring payments but refused to refund the latest charge stating it was in the Fine Print. This company is a scam!
Report
Yosomono
Sep 26, 2024
Beware of the hidden fees
Beware of the hidden fees. They will charge you 20 dollars every month. I don't understand why they have so many good reviews. Fake reviews?!
Report
Ed M.
Sep 17, 2024
This is a scam
This is a scam. The website states "free download" and that's what I did in May 2024. I ordering this "free" service. After ordering, I believed that I was going to be charged, so I immediately canceled the service. I didn't know I was being charge $20/month until noticing it on my credit card. I immediately cancelled the service. Free is not free with this website. I never downloaded any drivers or had any drivers changed on my computer.
Report
Dan
Aug 6, 2024
Never Ordered Service - Snuck in On "Free Download" Offer
I don't ever recall ordering this service. The website states "free download" and that's what I did months ago. Didn't know I was being charge $20/month until noticing it on my credit card. Actually got an email from them wanting payment when my credit card was cancelled - needless to say, I immediately cancelled the service.
Report