Mode by GM FinancialReviews of getmode.com

The customer service was terrible. First, I applied because it said I qualified for a lower interest rate, my credit score was way higher than the range on the site, but they refused to honor that rate. Next, they bumped the term longer to 72 months. I called and was told I’d get a call back that day and never got one. I ended up going on LinkedIn to find corporate level employees and then finally got matters addressed. I can’t even believe this is a subsidiary of GM, whom my father was with for 37 years before his retirement. It was a terrible experience until corporate got customer service to respond.

Easy peasy thank you

Pretty easy to set up

So fast and easy!!

I had a great experience with the Mode staff when purchasing my leased vehicle. The entire process was much shorter and easier than I anticipated. The staff was very courteous and helpful.

This was a fairly easy transition from leasing my vehicle to purchasing it. Emails were prompt and easy to understand the paperwork.

Easy to use 👍 The leasing arm or GM financial has no communication with Mode in my case, charging me fees and more; I’ve never missed a payment; Got emails and fees because they had no line of site to what the Mode team was doing; spent over 45 minutes on hold with GM financial to straighten this out and finally had to hang up because no one would help.

easy process, short time, quick results,