GetmanyReviews of getmany.io

This review documents my full experience with Getmany and its leadership and support team, specifically Kyrylo Kozak (CEO), Vlad (Vladyslav) Kapli (Head of Support), and Yuliia (Getmany Support), based strictly on written communication, call outcomes, screenshots, and billing records. All documentation has been saved in full and can be provided upon request to any individual, platform, or reviewer who may want to independently assess and better understand the situation. I contacted Kyrylo Kozak directly to report serious billing issues both by email and via LinkedIn, clearly demonstrating my willingness to resolve the matter in a correct and constructive way. I also recorded and shared a detailed Loom video explaining the situation step by step, outlining why I did not want the service and why a refund was being requested before any meaningful usage took place. Despite reaching out through multiple channels and providing clear documentation, no response of any kind was received from Kyrylo Kozak Despite this, Getmany proceeded to charge $349 for the Growth plan. A cancellation request was sent within minutes of receiving the invoice, meaning the alleged “active service period” amounted to less than a single day. No immediate or clear cancellation confirmation was provided at that stage. Following this, Yuliia from Getmany Support, operating under the support structure led by Vlad (Vladyslav) Kapli, replied stating that: - Refunds are not issued for “active service periods” - The Growth plan was selected during onboarding - Multiple emails were allegedly sent requesting confirmation to continue - The charge proceeded due to a lack of response This justification does not align with the facts. At no point was explicit approval given to proceed with the charge. No written confirmation, no final consent, and no opt-in step existed before billing. Silence was treated as authorization, that's scary, guys. I also had a live call with Getmany, during which their position was summarized as: “We understand your situation, but we are not refunding.” No one asked why I wanted to cancel. No attempt was made to understand the context, the timing, or the reasoning. The conversation was closed-minded and purely policy-driven, reflecting extremely poor communication. A reasonable alternative was never proposed. For example: Pausing the subscription Freezing the account for future use Any compromise that would indicate a genuine attempt to help Not even these basic options were suggested. Even if such solutions would not have been ideal, they would have shown an effort to act in good faith. Only after repeated escalation did Getmany confirm that the subscription had been canceled, while still refusing to refund the charge. Instead, continued access until the end of the billing cycle was offered, an option that was explicitly declined, as using the platform would imply acceptance of a charge that was never approved. For transparency, I cannot comment on the quality of the platform itself. I removed Getmany’s manager from my agency profile immediately, as I no longer trust this company and did not want to signal usage or acceptance of their decision. Using the software would have meant legitimizing a process I fundamentally disagree with. At this stage, my next step, not for the money, but for principle, is to follow through on what I clearly stated during our call: contacting Upwork employees directly to better understand why they work with partners operating under these practices and to ensure others are aware of this behavior. As a business owner, I personally manage complaints and put myself on the front line when issues arise. What I experienced here was the opposite: - No accountability from leadership - No attempt to understand the customer - A rigid, closed mindset hiding behind “you signed a contract” That mindset is genuinely concerning. Imagine something critical breaking or a serious operational issue arising and being met with the same response. Once again, all emails, LinkedIn messages, call summaries, screenshots, invoices, and the Loom recording are fully archived and available for anyone who wishes to review the facts independently. Based on the documented record and named correspondence, this experience reflects poor billing governance, weak leadership accountability, and an alarming lack of customer-centric thinking. I cannot recommend Getmany.

The results provided by their system are nonexistent. The support they offer is inadequate, as they merely respond with generic platitudes without providing any actionable, step-by-step guidance on how to effectively acquire clients. Despite adhering to their exact cover letter instructions, the AI proved to be virtually ineffective in comprehending the briefs, resulting in inappropriate applications and weak, irrelevant cover letters. Utilizing their system does not provide any added value. Their "AI" lacks the ability to adapt to diverse proposals and perform effective bidding, resulting in poor outcomes. Furthermore, it lacks judgment capabilities, rendering it incapable of truly being considered AI. Instead, it functions as a simplified search and filter system with pre-written responses with little regard for context. While it is theoretically possible to achieve some level of success by spending considerable time fine-tuning the system, this approach is ultimately counterproductive as one can achieve better results by utilizing AI tools independently, at no cost. The most concerning aspect is their advertisement of “free refunds” on their main page, which they blatantly disregard. After paying for two months without any tangible results, including zero responses to automated bids, they refused to honor the refund request. Having a disclaimer of "free refunds" on their home page yet refusing to honor it is a clear case of false advertising. This alone is worth the 1 star rating, as it's completely unacceptable. If they did honor what they claim, and refunded clients when they deliver no results, I'd be inclined to be more lenient, as I suppose the system could work better for the right niche, even if it doesn't work for me. I'd have been very happy to pay for the service if it did bring in any results. As things are, I strongly advise against using their system. Instead, I recommend opting to do it yourself by utilizing free AI tools. EDIT: In response to their response below, I initiated further communication regarding the refund. I engaged in a conversation with the company’s founder, who attempted to retain me as a customer by extending the service’s duration at no cost. However, they failed to address my concerns and declined to process the refund, saying it couldn’t be done because I was “past the beginning of your subscription period and you’ve already used the service.” It is important to note that I did not get a single lead or sale through the service, so it was of no use to me. Besides, their homepage explicitly states that free refunds are available without any qualifications. Furthermore, this information regarding refund policy was not communicated to me at any point during the onboarding process. In any case, I have no interest in continuing with the service, even if it were offered at no cost, as it does not meet the advertised standards and and it's more effort than it's worth given the results. It simply does nothing for my business, and it’s a net negative in terms of time sink vs reward. Overall, this experience has been profoundly negative.

We recently subscribed to GetMany, hoping for a smooth experience, but were immediately hit with obvious bugs that made it feel like we were beta testing the product. Why am I paying to test your solution? The bugs were so glaring, I honestly felt like we were the very first customers using the platform. To make matters worse, GetMany spammed our bank account with thousands of payment requests, leading to our account being blocked. We had to spend the entire day working with our bank’s support team to resolve the issue, at a crucial time—right at the end of the month, when we needed to pay our contractors. And what did we get from GetMany’s support? A simple "sorry, we'll fix it." That’s it. No real help, no compensation for the hassle. Even after reaching out to their CEO, it became clear why the support is so inadequate. Nice idea, but we ended up paying for a broken service that caused more problems than it solved. I wouldn’t recommend GetMany unless they fix their product and drastically improve their support.

I had a trial week with getmany.io. Overall, the product is not awful, but it is definitely underdeveloped. For example, basic features like filtering based on category are not present at the moment, which is really bad because job searches find many irrelevant jobs, and the only way to skip them is to spend tens of hours eliminating them by keywords. Also, other important features like auto-reply on clients' questions are "undercooked." But I was seriously considering buying. My trial ends today, but I didn't want to go with the tier that I picked in the first place, so I canceled my subscription to ask a few more questions and ask about the process of onboarding on a higher tier. In response to that, Kyrylo Kozak - founder and owner of Getmany.io, rushed into our chat and, without asking anything, wrote this: "Life is a pain! Have a good search for hand jobs." and left chat. "Life is a pain" - is a way to somehow make a joke of me because my last name is "Pain" in Ukrainian. I also checked his social media and found out that he is scandalous, manipulating, and tends to lie about competitors to win the competition. As a result, the product is underdeveloped, the founder - is completely inadequate, and his team has bad knowledge about their own product. Think twice before buying a subscription!!