MagicReviews of getmagic.com

Reliable, on point, and resolve issues without troubles since my 2021 onboarding.

The only good thing about Magic is the training. After that, it’s all downhill.No real employee protection. Account Leaders are too busy being kiss-asses to the clients instead of actually listening to or standing up for their EAs. Employee concerns? Good luck getting anyone to care.There’s no proper employee support portal, no decent customer service for employees, and HR can take their sweet time responding to emails. Apparently, your concern can wait until they finish their shift.And now, the best part: they still haven’t paid me. Magic says my payment was already “disbursed,” but when I asked for proof of when, where, and how the payment was actually disbursed, suddenly there’s no clear answer. No transaction proof. No proper confirmation. Nothing that actually shows the money reached me.So where exactly was it disbursed?Because it sure as hell wasn’t disbursed to me. At this point, it feels like “disbursed” simply means disbursed somewhere inside Magic’s system or into their own pocket because the money certainly isn’t in mine. And let’s talk about the business model. Magic takes a huge cut reportedly more than 50% of what the client pays and then the client expects maximum value for their money. Guess who ends up paying the price for that? The EA. You get hired for one role, and before you know it, you’re expected to perform tasks far beyond your original scope because the client wants to feel like they’re getting their money’s worth. Magic wants to sell the idea of being a premium VA company, but the employee experience does not match that image. Great training. Terrible support. Poor communication. Weak employee advocacy. And apparently, even getting paid can become a problem. If you’re considering working for Magic, ask yourself whether you’re comfortable fighting to get the money you already earned.Because I’m still waiting for mine.

This company overcharges their clients and underpays their assistants. Additionally, months after having both closed my account and removed all my payment methods from their system, I was charged a few hundred dollars randomly. Thankfully I was able to dispute the charge, but this means they retained my credit card number even after explicitly removing it from the system.

Coming into this training without any formal EA experience, I honestly found it intimidating and challenging. There were moments when I felt completely out of my depth, but looking back, that's exactly what made the experience so rewarding. The program pushed me to think differently, adapt quickly, and develop skills I never thought I was capable of learning in such a short amount of time. It reminded me that while AI tools are powerful, they don't replace critical thinking, ownership, and human judgment. At the end of the day, we're still the drivers and we need to refine, verify, and trust ourselves to deliver great work. I also want to give special thanks to Sarah, our trainer. She created an environment that was supportive yet challenging. She was warm and approachable, but she never spoon-fed us the answers. Instead, she encouraged us to think independently and trust our own problem-solving abilities, which made every lesson much more meaningful. As someone without EA background, this training definitely stretched me outside my comfort zone, but it also gave me a stronger mindset, clearer structure, and greater confidence in my ability to learn and grow. I'm leaving this experience with valuable lessons that extend far beyond the program itself. Grateful for the challenge, the growth, and the opportunity.

Training with Magic has been an incredible experience. The knowledge and skills you gain can be applied throughout your career, regardless of the path you choose. Our trainer, Dane, was exceptional. She was highly knowledgeable, informative, and supportive throughout the training. She ensured that we received all the essential information we needed and explained each course module in a clear, engaging, and easy-to-understand manner. Her ability to simplify complex topics and provide practical insights made the learning experience both enjoyable and valuable. Overall, I truly appreciate the effort and dedication Dane put into the training. She created a positive learning environment that helped us build confidence and prepared us well for our future roles.

Magic challenges candidates to think critically, communicate professionally, and operate at a high standard. The training and evaluation process is demanding but provides valuable real-world skills that help Executive Assistants grow. The experience pushed me to improve my problem-solving, attention to detail, and ability to work independently. A great learning environment for those serious about building a career in remote executive support.

Best holiday as a family as five, we had the best time and we did ❤️ and I need to say thank you snd sorry to the manager for shouting at you my apology!! Absolutely the best holiday and the review are not what you think , Our lodge was clean and tidy everyday, and the hot tub made it better, and just want to thank you/ gracisa/ thank you everyone the staff was out standing and the best 👌 ,

To be honest! The training was a great eye opener. Just when I thought I knew it all, Boom!! Magic brought in the magic in my EA Journey. I truly appreciate my trainer, Karlo for such a well delivered training. Definitely referring Magic to anyone who needs magic in their career, office, workspace, company, business or even personal life!