LuminaReviews of getlumina.com

On Thursday 13th July, me and my family were supposed to visit Onhwa Lumina. That evening was cancelled due to the weather. We got in contact and asked if we could have a refund. They advised that they do not give refunds. Really disappointed in their response when they cancelled. This is daylight robbery!!

Habe und erhalte keine Antwort vom Kundenservice. Möchte an dieser Stelle Quickass etrecovery alle zusammen kündigen, oRG hilft mir weiter

Have not received and am not getting a response from customer service. Would like to cancel all together at this point.

Camera overheats, lags, slows down computer and support is useless and doesn’t offer any warranty solutions. I ended up having to throw it in the trash despite my repeated emails. Buy a Logitech Brio for the PERFECT webcam. Lumina has no benefit, only downsides.

If I could leave -Stars, I would. After ordering the sample of $6.95, eight days later I was charged for $96.95 twice. After calling I was told no refunds would be made. I have reported this to my credit company who is starting a dispute. SCAM, SCAM, SCAM.

It took 3 months to find out that the delivery service lost my camera. It took one more month to send me the new camera instead with the UPS fee for the half of the camera's price. And the fee appeared 1 day before the delivery then. As result - no money for camera (no refund option for my country), no camera and extra fee.

Camera does not work after software update. Tech support is unhelpful. They do not know what has caused the camera to stop working. I have only had it less than a month. It worked fine moments before the update. Avoid until they figure out their support issues.

I purchased their camera and it’s not working on my MacBook Pro as promised, nor are they responding to any requests for support. I feel like I have been scammed out of $200. I do not recommend this underwhelming product.