LassoReviews of getlasso.co

I submitted my previous review for the wrong company sorry

CANT CANCEL SUBSCRIPTION - they kept billing me for 5 months after i quit using the program - they said they cancelled my subscription but every month they billed me again. I had to file a case with Paypal, which I won, but the hassle was unbelievable - UGLY COMPANY TO DEAL WITH - AVOID!!!

Great support. I would say, if they offer the service that you need, this company is worth doing business with.

The support at Lasso is second to none. Caitlin and her team are truly incredible. I feel quite blessed to have this plugin and the amount of knowledge, care and support that comes along with it. Even when I temporarily downgraded my subscription they still continued to offer me amazing support. No other product would do this, at least not that I have ever experienced (and I have been in the game for nearly 20 yrs now!) Lasso is a great tool! Their free version is as good as most paid versions from anywhere else! And the paid subscription is even better, obviously! When my site picks up I will be upgrading for sure - because I know that they are right there to help with anything that might come up. But in the 2 years that I was using the paid version, I only had to contact them once. Its a good solid tool. So if you are a beginner, this is PERFECT for you. I love the idea of Lasso, there's nothing like it and the most successful bloggers, etc. use it for a reason.

I don't like the constant pressure to upgrade to pro just to get the Api working just let your potential customers experience it first

CANT CANCEL SUBSCRIPTION I had cancelled my subscription. However, a new subscription was subsequently created and charged to my bank account without my consent. After cancelling that subscription as well, yet another subscription appeared, this time for MacOS, which resulted in a second charge. I have therefore been charged twice for subscriptions I did not intend to have. These charges have caused my bank account to go into a negative balance, which should not be possible with the type of card I use. This makes the situation even more concerning. I am requesting an immediate refund of both charges and a clear explanation of how multiple subscriptions were created after cancellation. Please also ensure that all subscriptions associated with my account are fully cancelled to prevent this from happening again.

One of the worst experiences I've had with tools. 1. It does not follow every click I got. I bought it to find broken affiliate links. It only registered like 150 clicks in 3 or 4 days to Amazon, while I have between 600-800 clicks PER DAY.. First: useless data. I can not trust. 2. When I wanted to click on more details when there was an issue: to see which links were broken: It just gave me a popup: you need to upgrade.. so I couldn't even see which links were broken. Horrible. I am on the 'Creator account'. 3. About 3 weeks after removing the software I got an email: you earned $35 last month. Huh? I removed everything, so I started to doubt it, and perhaps Lasso is still following my links, and their software is likely still buried in my website. And lo and behold, it is. I found hundreds and hundreds of "data-lasso-id" all over my website. This was not removed after I removed the software. They are likely still tracking everything without my consent. Without me knowing. 4. I asked 3 weeks via email to get my account removed.. and today I noticed that the billing was still going on.. Even though they refunded me (without me asking), and my account was still active, while they said they were removing my account. What's going on here? I already removed the tool from my website.... :( 5. When I removed the plugin from my website, I used a Database Clearner to find related junk, and it could still find lots of junk. Even after removing it with this software, I noticed today, that wasn't even enough for GetLasso continuing running on my website, unnoticed. I need to keep digging more. This company and software is so sad.

Since resubscribing last Dec. 2025 to Lasso, I've received one of the best customer support experiences I've ever had for any product/service I've used anywhere online. Caitlin, the head of customer support, is not only incredibly helpful and professional, but proactively, she proposed solutions to other challenges that I was experiencing with managing my affiliate links. She and the company went as far as working with their developer to create and implement a plugin feature that she proposed would help with my situation. They did so without charging me anything extra, even if that feature is not part of what the plugin originally does. And the process of coordinating it with her felt like I was just working with a colleague in the same company but different department (support). That's such a relief in the now age of AI bot chat support. Now, the plugin. Since I've resubscribed, I found that they have developed many new features that I never even realized that a solopreneur affiliate business like mine needs. They are so dynamic and proactive in continuously upgrading the extent of the solutions that they offer. Their landing page and Youtube features alone will help any solopreneur who does not have the skill, time, or money to create their own site to display their affiliate links. Their internationalization of the links allowed me to do away with another service that had discreetly trapped me with a rule that my affiliate links will stop working if I unsubscribed from them, which Lasso doesn't do. And I guess the most important thing to mention is their effect on my CTR, which is what all the reviews have raved about when I was first researching what plugin to use. The site I'm using it in is a site that's been decimated by one of the algo updates, so the traffic is down to the floor, as compared to where it was. However, whatever audience I had left from the other search engines have proved to be a more focused one, and I am able to match their high intent to purchase by providing these beautiful, easy to create and manage affiliate displays that they enjoy browsing, and produced a CTR on Amazon that my LLM service has called phenomenal. I am so glad that I accidentally discovered that email from Andrew in my Spam folder, more than a month after he had sent it, which was a huge-discount, win-back offer that allowed my flailing business to afford using their top-notch service again and has helped revive a hope and drive in me that maybe, I could turn things around and eventually become profitable and flourishing.