Happy Hemp - CBD Gummies & EdiblesReviews of gethappyhemp.com

Response from Happy Hemp - CBD Gummies & EdiblesOct 22, 2026

Hi Bill, Thank you for your feedback! We're truly sorry for the frustration and disappointment caused by the shipping delay. We understand how concerning it can be to wait for your order without seeing any movement in the tracking updates. Your order was shipped on October 15, and the delay appears to be occurring with UPS while your package is in transit. We understand this isn't the experience you expected, and we'd appreciate the opportunity to help you get an update on your shipment. Please reach out to us at [email protected] so our team can look into this further and assist you. Best regards, Happy Hemp Support Team

Response from Happy Hemp - CBD Gummies & EdiblesOct 21, 2026

Hi William, We're sorry to hear about the repeated shipping delays and understand how frustrating this experience must be. We take your feedback seriously, but we haven't received any direct communication from you regarding these concerns. Please reach out to us at [email protected] so our team can look into your orders and assist you further. We'd appreciate the opportunity to address these issues and provide a resolution. Best regards, Happy Hemp Support Team

Response from Happy Hemp - CBD Gummies & EdiblesOct 14, 2026

Hi Ryan, We're sorry to hear that your experience with Happy Hemp has been disappointing. We understand your concerns regarding the subscription renewal and would like to clarify what happened. Our records show that you had two subscriptions registered under two different email addresses. When you previously requested a cancellation, we canceled the subscription associated with one email address as per your request, but the second subscription remained active. As a result, the renewal was processed under the other account. We understand how this situation caused frustration, and we apologize for the confusion. We've been in contact with you and have offered to assist with returning the package and processing a refund once the return is received and processed. We're still happy to help resolve this matter. Please contact us at [email protected] so we can assist you with the next steps. Best regards, Happy Hemp Support Team

Response from Happy Hemp - CBD Gummies & EdiblesOct 12, 2026

Hi Henry, We're sorry to hear about your experience and understand how disappointing it is to wait for an order you haven't received. Our records show that your order was processed and shipped. Please check your spam or promotions folder for the shipping confirmation email containing your tracking details. Once a package has been handed over to the shipping carrier, delivery is handled by the carrier, and we have limited control over its transit. However, we'd be happy to help look into this further. Please email us at [email protected] so our team can assist you with your order. We appreciate the opportunity to help resolve this for you. Best regards, Happy Hemp Support

Response from Happy Hemp - CBD Gummies & EdiblesSep 15, 2026

Hi Tenia, We understand how disappointing it is to expect a replacement and still have concerns about receiving it. The replacement was shipped immediately after it was processed and has since been marked as delivered on September 14. If you have not received it, please contact us directly at [email protected] so we can look into this for you and help get everything sorted out. We sincerely apologize for the inconvenience, and we appreciate your patience. We always strive to provide our customers with the best possible products and service. -- Happy Hemp Support

Response from Happy Hemp - CBD Gummies & EdiblesAug 25, 2026

Hi George, We’re sorry for the confusion regarding the quantity of gummies in your order. The number of gummies included is listed in the product description on our website, as well as on the product label. We understand how this may have been unclear, and we appreciate you sharing your feedback. Please let us know if you need anything else. -- Happy Hemp Support

Response from Happy Hemp - CBD Gummies & EdiblesAug 7, 2026

Hi Shanna, We’re very sorry to hear about your experience and understand how frustrating delays like this can be. Upon reviewing your order, your package was handed over to USPS on July 27, and tracking began updating on July 28. While there was a delay in transit that was outside of our control, we can confirm that your order was successfully delivered on August 6, 2026. If you have any concerns about your delivery or need further assistance, please feel free to reach out to our support team at [email protected] or call us at 305-209-4124. We’re always happy to help. Thank you for your patience and for bringing this to our attention. -- Happy Hemp Support

Response from Happy Hemp - CBD Gummies & EdiblesOct 31, 2025

Hi Helen, Thank you for sharing your feedback! We’re truly sorry to hear that your item arrived in less-than-perfect condition, especially since it was meant to be a gift. That’s definitely not the experience we want for any of our customers. We’ve already reached out to you via email to gather a few details so we can help replace the damaged item right away. In some cases, issues like this can happen during transit or due to packaging shifts while the order is in shipment. If you haven’t received our email, please don’t hesitate to get in touch with us directly at [email protected]. We’re always one call or message away and more than happy to make this right for you. -Happy Hemp Team