FurLife™Reviews of getfurlife.com

Response from FurLife™May 25, 2026

Thank you for taking the time to share your experience with our FurLife pendants. We’re truly sorry to hear about the issues you encountered, especially after having a positive experience with our products in the past and recommending them to others. We completely understand how frustrating and concerning this must be, particularly when it comes to protecting your dogs from ticks and fleas. What you described is certainly not the experience we want any customer to have. Our pendants are carefully inspected before shipping, so hearing that several appeared empty is very concerning to us. While the ingredients inside are generally safe and effective, it’s possible that there was an issue during production or transit, and we would very much like the opportunity to investigate this further. Please contact our support team directly at [email protected] with your order details and photos of the pendants if possible. Our team will review your case carefully and work with you toward a satisfactory solution. We truly appreciate your past trust in FurLife and your willingness to recommend us to others. Your feedback helps us improve, and we hope to have the opportunity to restore your confidence in our products.

Response from FurLife™May 23, 2026

Thank you for taking the time to share your experience with our collar. We’re very sorry to hear that your cat experienced these symptoms, and we completely understand how concerning this situation must have been for you. Our collars are made with natural ingredients and are designed to be safe for pets, however, just like with any product containing essential oils or active ingredients, some pets may have individual sensitivities or reactions. Senior pets, in particular, can sometimes be more sensitive to certain scents or ingredients. We’re glad to hear that after removing the collar your cat quickly returned to his normal behavior. In cases where any irritation, lethargy, or discomfort occurs, we always recommend discontinuing use immediately and consulting with a veterinarian if symptoms persist. We truly value your feedback, as it helps us continue improving our products and better support our customers and their pets. Please feel free to reach out to us directly at [email protected] so our team can learn more about your experience and assist you further. We wish you and your cat continued health and happiness.

Response from FurLife™May 21, 2026

Thank you for taking the time to leave your feedback. We’re sorry to hear that the scent was too strong for your liking. Our collars are made with natural citronella-based ingredients, but we understand that the smell can feel overpowering to some customers and may be uncomfortable for certain dogs with more sensitive noses. We often suggest allowing the collar to air out for several days before use, which can help reduce the intensity of the scent. However, every dog reacts differently to natural oils and fragrances, and we completely understand your concern about keeping your pet comfortable. If your dog appeared sensitive to the collar, we recommend discontinuing use. Your feedback is important to us and helps us improve both our products and customer experience. Please contact us at [email protected] so we can look into this further and assist you directly.

Response from FurLife™May 20, 2026

Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent experience did not match the positive results you had with our product last year. We understand your frustration regarding the weaker scent and reduced effectiveness of the collar, as well as the difficulty you experienced trying to reach our support team. That is certainly not the level of service we strive to provide, and we sincerely apologize for the inconvenience. Our collars are made with natural ingredients, and while minor variations in scent can sometimes occur between batches, the product should still meet our quality and performance standards. We truly appreciate you bringing this to our attention so we can continue improving both our products and customer experience. Please contact us directly at [email protected] with your order information so our team can review your case further and assist you properly. We value your support and hope to have the opportunity to restore your confidence in our products.

Response from FurLife™May 18, 2026

Thank you for sharing your feedback. We’re sorry to hear that the collars did not meet your expectations and understand how frustrating it is to still see fleas and ticks on your dogs after using the product. Our collars are made with natural ingredients, and while many customers have positive results, effectiveness can vary depending on factors such as the level of flea and tick exposure, environment, and each dog’s individual needs. In areas with heavy pest activity, additional preventative measures may sometimes be necessary. We’re also sorry to hear about your experience with our customer support team. Providing responsive and helpful service is very important to us, and we never want customers to feel ignored. We would appreciate the opportunity to review your case further and assist you directly. Please contact us at [email protected] with your order details so our team can look into this and help find a resolution. Thank you again for your feedback.

Response from FurLife™May 18, 2026

Thank you for taking the time to share your experience with our product. We’re sorry to hear that the pod has not provided the results you were hoping for and understand how frustrating it can be to still find ticks on your dog after using it. We do appreciate your positive comments regarding the packaging and delivery process. Our products are made with natural ingredients and can vary in effectiveness depending on factors such as your dog’s environment, level of exposure, coat type, and consistent use. While many customers see positive results, some pets may require additional preventative measures, especially in areas with high tick activity. We would like the opportunity to look into this further and help find a solution for you. Please contact our support team at [email protected] with your order details so we can assist you directly. Thank you again for your feedback — it helps us continue improving our products and customer experience.

Response from FurLife™May 16, 2026

Thank you for sharing your experience with our collar. We’re truly sorry to hear that the product did not meet your expectations, especially after you were hoping to find a more natural alternative to traditional flea and tick products. We understand how frustrating it must have been to have issues with the fit on your dog, particularly for a larger breed. While our collars are designed to be adjustable for a wide range of dogs, we recognize that sizing and fit can vary, and we appreciate you bringing this to our attention. Regarding the tick you found, our collars are made with 100% natural ingredients and are intended to help repel fleas and ticks, but no product can guarantee that a tick will never attach, especially in areas with high tick exposure. Results can also vary depending on factors such as your dog’s environment, activity level, and coat type. We’re sorry to hear that your experience has been disappointing after only one month of use. We would appreciate the opportunity to look into this further and address your concerns directly. Please contact our support team at [email protected] so we can review your case and work toward a suitable solution for you and your pup. Thank you again for your feedback — it helps us continue to improve our products and customer experience.

Response from FurLife™May 15, 2026

Thank you for sharing your experience, and we’re truly sorry to hear that our collar did not meet your expectations. We understand how frustrating it must be to still find ticks on your dog after using the collar consistently for a month, especially when you were counting on it for protection. While many pets respond well to our collars, effectiveness can vary depending on factors such as tick exposure levels, environment, and individual pet differences. We also understand your concern regarding the ticks being found near the collar area, and we appreciate you bringing this to our attention. Regarding the return policy, we apologize for the disappointment and frustration this situation has caused. Our policies are in place to maintain consistency, but we certainly never want customers to feel unheard or unsupported. We would encourage you to reach out to our support team again at [email protected] so we can review your case further and see what options may still be available for you. Your feedback is extremely valuable to us, and we take concerns like yours seriously as we continue working to improve both our products and customer experience.