FurLife™Reviews of getfurlife.com

Items had a shipping issue and the customer service took care of the issue very promptly.

I want to thank Roy so much for helping us through a difficult time. Our sweet girl was attacked by a wild animal and unfortunately lost her collar with her FurLife attachment. Roy was very kind and sympathetic through this difficult and took stress off my shoulders by sending us a replacement so our baby is still protected from fleas/ticks. Thank you so much to FurLife, I always recommend this company to my other dog and cat families!

Julia and JeAnne were very prompt in their responses and understanding of my issues. They did everything to help my pup.

While purchasing three fur life collars that I was already getting 10% off for bundling the order I had forgotten to add my personal code to save 10%. JeAnna was SOOO kind to give me that additional 10% discount!! Wow I never expected that! Usually once a purchase is made you can't make a change to the payment. Thank you SO MUCH JeAnne from the bottom of my heart!! Francina Manning

they processed my refund quick and also replied very fast and solved my issues with little to no downtime and really helped!

I ordered 3 pendants for my dogs this spring. I noticed after a couple months that one of my dogs pendant didnt have the oil pod inside of it anymore. I send an email and video of the empty pendant and they quickly sent me a replacement pendant. Thanks Furlife!!!

Huge shout out to Roy, Glisson, and Julia. I had a small defect in the flea and tick pendant for my dog. The issue was correct quick and a replacement pendant was shipped out. I’ve used this product in the past and never had an issue. Thank you so much for your quick reply in getting the issue resolved super quick!

I haven't used the pendant yet but I'm very pleased with the customer service. They were beyond helpful. When I received the one of two pendants the one end was detached. I sent them an email with photo and within minutes they responded and I now have a new one in the mail. Customer service and communication is one huge important component for me when ordering any thing. If they are this good so far, I feel confident in their product. I can up date next month after my dogs have wore them for awhile.