FurLife™Reviews of getfurlife.com

I had a problem with my order from FurLife because I ordered the wrong color. After requesting help as I didn't receive an email confirming the order, I was told I needed the order number as there wasn't an order under my email address. Long story short, I finally found the order number and also discovered that my email had somehow gained the letter "n" in front of it thus causing the confirmation email to never arrive. I took a screenshot of the order with the mistake and asked for the email as well as the color of item to please be fixed. I received a message back from Julia proving that she corrected the email address as well as fixed my order. I am so thankful for her time and help. It was definitely a pleasure to find someone that was willing to listen and help.

Julia was an excellent help when I reached out with a question. She responded to me immediately and even sent me a brand new pendant for my pup. I have been recommending these pendants to my grooming clients and will continue to recommend fur life for natural flea and tick prevention. Thanks again Julia! -Nicole and Ruger Roo

I am so glad that Julia helped me with my subscription she was very nice! Lisseth Castillo

I want to recommend FurLife because they have great products and Julia provided an excellent customer service. I'm so happy overall. Thank you.

Fast response great deals and friendly customer support thank you Julia for your help.

Thank you for all the help you gave me. Especially Matt and Roy’s help. I will continue to use furlife. I had an issue and you fixed it quick.

Very fast and pleasant interaction - Julia was right on top of the issue!

My knucklehead Bodie broke one of the sides of his tag - it’s 5 months old! So I contacted customer service to see if I could get it replaced. I knew he needed a new one so in the meantime, I ordered a new one knowing I could save it for next year if needed. Julia contacted me and to me I couldn’t get it replaced but offered me a discount on a replacement tag. Then she contacted me and said she saw I had placed a new order already and offered to process the discount on my new order! How wonderful was that! Thank you Julia! That was so kind! She sent me another email today to tell me the refund is being processed. So professional and kind! FYI- This tag is the only thing Bodie can use for flea and tick meds as he cannot do anything on his skin or oral meds! I’m so glad this works for him!