Tiffany W.
Very quick and helpful responses
Julia was very quick in her responses. She was very sympathetic and understanding. She was very knowledgeable. She also was very helpful.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tiffany W.
Julia was very quick in her responses. She was very sympathetic and understanding. She was very knowledgeable. She also was very helpful.
Pierre N.
What a product ran out in a week with me I believe in the product and I hope that my family continues to use it customer service was great and furlife offered to send me a new one out but I just don't know what happened to this one that went out so fast and she's on your small puppy
Response from FurLife™Jul 22, 2026
Thank you for taking the time to leave a review and for believing in our product! We're so happy to hear you had a positive experience with our customer service team and that your family plans to continue using our products. We're sorry to hear this one didn't last as long as expected, especially since it was being used on a small puppy. That's not the experience we want you to have, and we'd love the opportunity to find out what happened. Please feel free to reach out to us at [email protected], and our team will be happy to take a closer look and work with you to find a solution. Thank you again for your support and for giving us the opportunity to make things right. We look forward to continuing to help keep your puppy happy and protected!
Christy B.
Roy, Patrick,and Julia provided excellent customer service. They were prompt and helpful.
Clara B.
Thank you Julia ! I was so concerned about my dog ! but knowing that everything on it, is safe for my dogs is a relief!!! thank you again for answering me so quickly and also for send a replacement. Great service!
Jaiden R.
Our dog wore a FurLife Pendant for 3 months and it worked great to repel fleas and ticks! Scout was playing with a dog at the park and a tooth puctured the repellent pouch. I was aa mess so I threw it away. I emailed FurLife to get help. The entire staff I dealt with were kind , supportive and helpful. Normally they would have liked me to send a photo of the damaged pendant.Yet they still re sent me a replacement. Patrick, Glisson, Julia and JeAnne all were sweet, kind and very patient. My new Pendant is in the mail. Thank you all!
Sandy
They answered all my questions got back to me and plenty of time. we discussed the problem back-and-forth and everything is good. They are working with me to send me new collar with the pad. I’m very grateful for their help.
Mildred M.
My experience with Julia was excellent. I have an issue with with the delivery, and Julia helped me, whenever I wrote to her she replied to my messages. Dealing with people like that makes for a great experience, and would recommend the company. Thanks Julia♥️
Larry A B.
Great! Error corrected with new order for correct address!