FurLife™Reviews of getfurlife.com

Not only solved my problem, but did so in a timely manner!!!

I contacted your company and you guys were amazing. You got right back to me just within a 24 hour period from contacting use I sent you a video and you responded right back right away about replacing it. This is a great company and they value their customers. Thank you so much for helping me and I’ll be recommend this for anybody’s for a baby.

Quick and simple response to my issue. Much appreciated. Mat was the person who helped me.

JeAnne, Julia and Mat were all extremely helpful and quick to respond. I had an issue with the flea and tick pendent I just received. I have one for my other dog and it’s worked really well, especially since ticks have been so bad this year, so I do value this product. Thank you all again for your help!

I’m so happy with the service Julia She was so helpful it was a lost order and she helped me with the process now waiting for order

Post office lost my stuff 135 worth and furlife fixed everything

I had purchased (2) of the Pendants for my Akita puppies. About two months after starting to use, my eight month old female managed to get her collar off and damaged the Pink Pendant so bad, that home-made repairs would not keep the Pendant secured to the collar. I only had the Pendant for a few months at this point so I reached out to FurLife Customer Support (Julia) about the situation. After a few emails discussing the issue with her, I was very surprised to receive an email from Customer Service (JeAnne) stating that FurLife would be sending me a replacement Pink Pendant. Completely unexpected. I can say that the product works, my Vet and Groomer both have verified no fleas or ticks on my puppies and I reside in the northeast. The FurLife Customer Support was great to work with. They responded to my emails quickly, even over a weekend! Great job to all..!

II did a chat with the support center and was answered by JeAnne, Glisson and Julia. They were very helpful even though I sent the incorrect pictures. The first time they advised me about the pictures, the correct pictures were sent to them. I waited for a reply, to which they responded quickly. They let me know the replacement pendant was on the way and sent me a tracking number to watch it could be tracked. No doubt that was my best experience ever with Customer Support anywhere.