FurLife™Reviews of getfurlife.com

I had requested a replacement collar for my pet, and without hesitation, a gentleman named Patrick promptly emailed me back, indicating that he would be more than happy to send a replacement collar. His prompt response and customer service were outstanding. I had anticipated a potentially contentious exchange to justify the reason for the replacement, but instead, the matter was resolved efficiently, with no questions asked, and I was informed of the shipment details, including the tracking number, for the new collar. The customer service provided was truly exceptional.

Ordered for the first time from Furlife and had a an issue. Customer support was very responsive and super helpful. Patrick was able to sort out my issue quickly and efficiently! Will order from them again. Ty!

Great company and Julia went above and beyond to help me. I highly recommend them. I was at my Veterinarians office and was telling my Vet and her assistant about Furlife and they agreed with me even the assistant pulled Furlife up on her phone and said she was going to order it for her dogs. A couple of people in the waiting room was interested in it also.

I had an issue with a product I had just ordered in April for my dog, the inside had ruptured and the essential oils got everywhere. I reached out to customer service via email and got Patrick who was extremely nice and very helpful and was able to address my concerns and resolve the issue quickly. Top notch customer service!

Hi My name is Laura Holley. I saw this product on Facebook and decided to give it a try. When I received the package, I accidentally cut the attachment loop with the scissor while opening it. I thought I would reach out to customer support and see if they could help. I sent a picture of the damaged flea repellent collar attachment. Patrick was the best!! Without hesitation he mailed me a replacement!! Thank you so much! I love this all natural flea and tic repellent!!! I highly recommend it!!

I was very pleased with the response. My dog is very sensitive abd has seizures. I was shipped a pendant and was able to keep the other collar which I gave to my mom for her dog. Thank you so much for your help.

I made a mistake and ordered wrong item. Julia was very helpful on correcting my mistake. She was very responsive to my emails and very helpful. I will be recommending furlife to my friends.

Julia was amazing! We love the product, however it was damaged in shipping(not their fault) and they took ownership of the problem with very quick response time.