FurLife™Reviews of getfurlife.com

Immediate Response to Problems

Furlife stood behind there product, I will definitely buy from again, Ramon made it so easy.

I received the FurLife flea and tick collar charm relatively quickly. Ordering was simple and easy right online. When I followed up to ask a question, Julie was friendly, helpful, and quick to reply on multiple occasions. Very nostalgic of a time gone by when Customer service was king.

Customer service is awesome. I ordered the collar instead of the pendant, they were very helpful to get the pendant sent to me.

I had ordered 2 pendants for my dogs but I forgot to change the pendant colors to pink and blue (the preset color is green). I sent an email to see if the colors could be changed and received a timely email in return from Ramon letting me know that the requested changes had been made! Can’t wait to receive these and try them! 😊

We have used another well known brand for years and FurLife collar is as good or better. Have a large dog and his problem area now is a fold where his tail attaches to his body.

My experience, was that my order said it was delivered, but I never received it. The PO person put it in the wrong mailbox. So I filed a report with the PO and sent it to FurLife. After a few emails, JeAnne was the one who helped me the most and in a timely manner, to make everything right. She had a replacement order sent out the very next day and now my little Mickey will be taken care of. Thank you JeAnne from the bottom of my heart for taking care of my Mickey. And thank you FurLife for being such a caring company. Eileen Crawford

Julia was quick to fix a new customer discount overcharge and very friendly