Jamie H.
Helped respond quickly
Julia was very kind and helpful in resolving my issue with my dog being sensitive to the collar. He may not be able to wear the collar but we are going to try the chews instead and hopefully he can tolerate them.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jamie H.
Julia was very kind and helpful in resolving my issue with my dog being sensitive to the collar. He may not be able to wear the collar but we are going to try the chews instead and hopefully he can tolerate them.
Krystle
Very happy, ecstatic! Usually I get that it is too late to change to order but I’m very excited!! Thank you so much!! Best customer service ever!!!!
cathy
One of the loops on my dog's flea collar broke, causing the collar to repeatedly fall off. I emailed FurLife and asked if they would send me a replacement. Julia promptly responded to my email, assuring me that a replacement was on its way. Then I received a confirmation email that the replacement collar would soon be shipped, and the email included a tracking number. I was very pleased. Thanks Julia!
SandyHipp
FurLife is an outstanding company and superior customer service was provided by Joan and Julia! I had a minor quality issue with the product that they addressed on the same day (a Sunday) and immediately issued a replacement. The product works well in protecting my pet from fleas/ticks and is supported by a team of true professionals. Thanks for a great overall experience for my pet and me.
Amy
Absolutely amazing customer service! I really love the product. My dog has been wearing this collar for about four months.No ticks and no fleas, as of yet.Thank God knock on wood.
Chelsey S.
Julia made sure to communicate with me in a timely manner and helped me get a replacement collar for my pup! I’m very grateful for her customer service and can’t wait to get the collar back on my dog. Mahalo!
TreDonna M.
Julia made sure that my personal needs for my pet were met. She was quick with her response and we were able to get the order shipped again in a matter of minutes.
Charlene S.
Thank you Julia I had an issue with one of the 12-month Fea and Tick tags I had ordered was defective as the ingredients dried out after one month of use. I wrote to FurLife to let them know about the defective tag, and Julia helped me by sending out a replacement tag to me. Julia understood my concerns and immediately took care of issue and treated me with kindness and respect. Thank you so much for all your help and your kindness.