Carolyn S.
Great customer service!
My shipment if Furlife collars were lost in the mail. My emails were promply returned. Julia and Matt have gone above and beyond to help me.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Carolyn S.
My shipment if Furlife collars were lost in the mail. My emails were promply returned. Julia and Matt have gone above and beyond to help me.
Ashley P.
Patrick was very helpful. I’m just saddened that this product didn’t work as advertised and expected. But thanks to Patrick I will be getting a refund.
Eldon S.
JeAnne paid attention to my request and fulfilled it It is comforting to know that common sense still happens.
Deb
JeAnn and Julia responded to my problem quickly. They were polite and very helpful. I am disappointed that I did not receive my furlife tag however they assured me they would make it right. I think your support staff are top rated. I will review the product should I ever actually receive it as they promised. Thank you for your help.
Patricia S.
Very good customer service, I had an issue with a product and they sent me a replacement right away. I really like the fact that there isn't any harsh chemicals in their product, ive had bad experiences with the chemicals in the past and want what's best for both my pets and my family. Thank you Roy ND JeAnne for your quick response!
Aaliyah M.
It went pretty smoothly! Julia was able to find out what was wrong in regards to my order and fixed it for me around the same week.
Bonnie P.
I ordered one of these last year for my dog and had great results. This year I ordered 2 and did not get the colors that I ordered but I still love them so I decided to order collars for my cats. When I received the package it was damaged and there were no collars in the package. I emailed FurLife immediately and JeAnne and Julia responded right away and said they would send me replacements. I appreciate their attention to my issue. I only wish I would have gotten the color I ordered for my dogs!
Judy R.
While I don't feel the product was perfect, it probably prevented some pests from bothering my animals, I live deep in the central Maine woods and the insects, fleas and ticks are relentless. I still had to remove a few ticks but the mosquitos and blackflies were deterred by the button. If you are seeking a natural remedy and still check your pets for ticks frequently, this is a good option. None of my pets experienced any sickness from the button like they do from some of the chemical meds on the market. Roy with FurLife customer service has been very helpful in making sure I am satisfied to the fullest extent.